Koons Tysons Toyota

I only bring my car to the dealership where I purchased it from great service every time no complaints because I know it’s done right the first time. Thank you for your time and service. it from great service every time no complaints because I know it’s done right the first time. Thank you for your time and service. More

They are always the best in what they do: efficient, professional, trustworthy, and effective as well as approachable. professional, trustworthy, and effective as well as approachable. More

Ordinarily I get fine service here, and I hold a service contract , but on my last visit where I was getting routine service, I was told as I was waiting that The tech recommended ventilation service, in wh contract , but on my last visit where I was getting routine service, I was told as I was waiting that The tech recommended ventilation service, in which he would replace the cabin filter and deodorize and disinfect the ventilation system. The price would be 148.75. I'm not sure what it would take to disinfect the ventilation system, or even if that was necessary, but I do know that changing the cabin filter is nothing. In fact I bought a cabin filter and replaced it myself. The part was $12 and change, and it took me 2 minutes and 11 seconds to change the filter. (Yes, I used a stopwatch) I am not an experienced mechanic, and I had never changed a cabin filter before, so I'm guessing that they could have done it in half that time. Regardless, I don't think there's any question that they were trying to gouge me. Pleasant and polite as they are, I really resent that attempt to pick my pocket. More

Great service fast service and friendly love service is excellent no wait times are not long excellent no wait times are not long More

Great work, service valet is convenient save time for us, let us know status of our car.. Thanks. let us know status of our car.. Thanks. More

Gracias ian y muhammad por feliz ayuda y rav4 blanco. Thank you for happy service and help. Thanks Jake finance Thank you for happy service and help. Thanks Jake finance More

Brook and CJ took care of an issue I had with a charge. I was thankful. I was thankful. More

I had a horrible experience at this dealer. I took my car in for service on a Saturday. Knowing it would be busy, I made an “appointment” the night before. I put “appointment” in quotes beca I took my car in for service on a Saturday. Knowing it would be busy, I made an “appointment” the night before. I put “appointment” in quotes because appointments don’t mean much at Koons. I showed up on time, and they had not started service on my car after an hour and half. So I left without service. Koons shows zero respect for their customer’s time. More

Koon’s Toyota was great. They called me when they received my maintenance alert, offered concierge service. They were on time, polite and efficient. They were quick with the They called me when they received my maintenance alert, offered concierge service. They were on time, polite and efficient. They were quick with the turn around and even caught the little things. Very Happy. More

Service is prompt and efficient. Always willing to work within your budget and giving options for keeping the car in good condition. Always willing to work within your budget and giving options for keeping the car in good condition. More