Koons Tysons Toyota | Page 52

No one like to answer you when you’re there for service no one is responsible disgusting no one is responsible disgusting More

Courteous, helpful, customer focused, works with customer, provides helpful support, offers good options/suggestions, good advice customer, provides helpful support, offers good options/suggestions, good advice More

Dealership was super nice my salesman Mohammed was the best very nice and professional would definitely go back best very nice and professional would definitely go back More

Bought a new Tacoma from them. .While I was in finance the guy slipped in paint protection on me with out me realizing it..He never offered it to me or explained it..He was very sne .While I was in finance the guy slipped in paint protection on me with out me realizing it..He never offered it to me or explained it..He was very sneaky the way it happened..Never buy there again.. More

The sales department has a seller calls Mo Hashem i highly recommended him i had an excellent experience making bussiness with this gentle guy. highly recommended him i had an excellent experience making bussiness with this gentle guy. More

I waited 2. 5 hours before my car was service. At one time my keys were lost and then Found. At the end, they did not charge me for the services. One week later, 5 hours before my car was service. At one time my keys were lost and then Found. At the end, they did not charge me for the services. One week later, I noticed the fluids were not full and my car tire was completely flattened. The two minor tasks, I asked them to review. Yes, they should have not have charged me for not performing any services. They should have paid me for holding me there for 2.5 hours. Never going back! More

I had a wonderful experience and got provided the best service by Ian Saeed Khan and Muhammad Kahn service by Ian Saeed Khan and Muhammad Kahn More

They are always the best in what they do: efficient, professional, trustworthy, and effective as well as approachable. professional, trustworthy, and effective as well as approachable. More

I only bring my car to the dealership where I purchased it from great service every time no complaints because I know it’s done right the first time. Thank you for your time and service. it from great service every time no complaints because I know it’s done right the first time. Thank you for your time and service. More

Ordinarily I get fine service here, and I hold a service contract , but on my last visit where I was getting routine service, I was told as I was waiting that The tech recommended ventilation service, in wh contract , but on my last visit where I was getting routine service, I was told as I was waiting that The tech recommended ventilation service, in which he would replace the cabin filter and deodorize and disinfect the ventilation system. The price would be 148.75. I'm not sure what it would take to disinfect the ventilation system, or even if that was necessary, but I do know that changing the cabin filter is nothing. In fact I bought a cabin filter and replaced it myself. The part was $12 and change, and it took me 2 minutes and 11 seconds to change the filter. (Yes, I used a stopwatch) I am not an experienced mechanic, and I had never changed a cabin filter before, so I'm guessing that they could have done it in half that time. Regardless, I don't think there's any question that they were trying to gouge me. Pleasant and polite as they are, I really resent that attempt to pick my pocket. More