Koons Tysons Toyota

Thank you so much Muhammad khan Ian Saeed khan Jamal khan Ali Giles ta I and mike beloff I was out for car searching 3 weeks. Ali Giles ta I and mike beloff I was out for car searching 3 weeks. More

Thanks ian for happy assistance. Thanks muhammad khan and mike beloff i was pleased with the availability i really thought it would be difficult to find a new Camry hybrid the facili Thanks muhammad khan and mike beloff i was pleased with the availability i really thought it would be difficult to find a new Camry hybrid the facilities look very clean and well maintained. More

Thank you so much Ian saeed khan for happy assistance thank you Muhammad for Camry 2023 thank you Amro finance thank you Muhammad for Camry 2023 thank you Amro finance More

My service coordinator Alex was great to work with. I will keep bringing my vehicle back for future service. I will keep bringing my vehicle back for future service. More

Mr. David Turchi helped a lor and they were very good. Thank you for the service done. Thank you for the service done. More

Update: Do not buy Toyota vehicles at all. The wiring in the vehicles are made of soy, which attracts rodents to chew through the wiring of the vehicle. I took my new Toyota Tacoma camping ONE The wiring in the vehicles are made of soy, which attracts rodents to chew through the wiring of the vehicle. I took my new Toyota Tacoma camping ONE TIME and a few days later, the soy wires were chewed through and my car wouldnt work. My truck has 4,008 miles on it and after talking to Koons Toyota, they would not pay to fix the problem with the faulty wiring, and will not pay to mitigate this issue in the future. I am beyond disappointed in the service of this dealer and how they run a company. This scam is likely a huge money maker for Toyota and this needs to be addressed. Below is a link to the class action lawsuit Toyota was involved in. Again, Do Not Buy A Toyota. https://www.carcomplaints.com/news/2021/toyota-soy-wiring-lawsuit.shtml More

Quick and easy. Great staff. Lots of help. Great service. They answer your questions. Thank you! Great staff. Lots of help. Great service. They answer your questions. Thank you! More

Hi guys for me is very convenient. Because it’s close to my home , the traffic is nice for me. Because it’s close to my home , the traffic is nice for me. More

Absolutely terrible to deal with. They strictly follow the dealer handbook off simply trying to get you into the dealer, and then they'll throw all sorts of numbers at you, and fudge They strictly follow the dealer handbook off simply trying to get you into the dealer, and then they'll throw all sorts of numbers at you, and fudge the trade value, and stretch out financing etc. They also followed the code of calling three times before honoring my request for email. To be clear, I knew exactly what I wanted, model, trim, color, options. No trade. They had the car I wanted. I emailed to ask for the build sheet and a detailed out the door price. This is an easy and routine thing for any dealership to do. The rep (Mohammad Ali) gave me a sale price, different from the build sheet and told me + TTL. Just let me figure it out. I can do math, not the issue, the issue was they buried the market adjustment. Were never going to address it. Hounded and hounded and after at least 10 exchanges they gave me a breakdown. His reply was he does business with 100% honesty and because of the market, there's a markup. But would never address it until I forced his hand. Kept saying just come in and we'll work it out and you can see it and drive it. I again told him I'd seen it, I'm buying new, and I know what I want, I don't need to see it and won't be in unless we had a deal. Mohammad told me nobody is selling below MSRP, but he talked to his manager and they agreed to sell to me at MSRP. Yet another common dealer tactic, making you think they're doing something special for you. The following day, the sales manager, Jamal Khan, followed up with me. Said he was following up and asked when I could stop by to check it out. I told him if he'd read the sales person's emails, he'd know that wasn't happening, and what I want. He said he had read it and went on a tangent about the other dealer offering me below MSRP and warning me. (Had found what I wanted in Maryland at an excellent price, was beaten to the dealer and someone bought it, it was $1k under MSRP) I told Jamal I'm not concerned about the other dealer, and asked if he wanted to make a deal. He beat around the bush with yet another volley of emails. Again trying to get me to come in. Finally saying numerous emails later that MSRP was his best deal still, even though I said it was a non starter. And then said if I could come in we could work out a deal. I said no. I don't need to buy a car. And I certainly don't need to buy from them. He then started in with asking about a trade (none) or financing. I said it doesn't matter. He said it does and it could help make a deal (see here how they'd use a trade to make the OTD price seem sweeter). He then asked if I'm a recent college grad or military veteran. Both of these discounts are offered through Toyota North America. So again, they'd pretend they were helping me out. Jamal again ignored my email and just replied with come to our showroom, test drive, and we'll work out a deal. And he replied with, "we call presence a lenience," which anyone with half a brain knows is just so they can get you there and try to overwhelm the buyer and convince them they need this car and throw a bunch of numbers at them. Last thing Jamal told me was, "I am a salesman and its my job to sell. I offered you that I will make it little bit sweeter upon your arrival." I have been looking for a particular vehicle for a couple weeks. I'm in no rush. I've been in contact with at least 10 Toyota dealers in 4 different states. Mohammad and Jamal were inexplicably the most pushy, and least helpful, all rolled into one. Would not deal with. More

I wanted to take a few moments to recognize the exceptional assistance and support that both Mr. Alaaeldin Salem and Mr. Brad Smith provided during a recent vehicle purchase at Koons Tysons Toyota. exceptional assistance and support that both Mr. Alaaeldin Salem and Mr. Brad Smith provided during a recent vehicle purchase at Koons Tysons Toyota. From the onset of contacting Koons expressing interest in the vehicle, throughout the process of meeting and test driving to striking a tremendous deal I simply cannot say enough about the overall smooth process and professionalism that the many Koons staff members exhibited. This without a doubt made for one of the most stress-free vehicle purchases I have ever had the pleasure of experiencing (and I have purchased quite a few throughout the years) Furthermore, Mr. Smith relayed to me about additional cost savings for being a USAA/TrueCar member that military active duty and veterans are eligible to receive. No other dealer during my search had mentioned any cost savings for being a veteran, which to me really showed that Koons not only wants to provide potential buyers with the best deal possible but also looking out for our military members as well. I will ensure to share this Koons buying experience with fellow active duty and veteran friends and contacts searching for a vehicle. During the transaction, one issue came up that Koons was extremely attentive towards and took immediate corrective action to further make this buying experience a true pleasure, which you do not see much these days with car dealerships! This reflects that with Koons the buyer is not just another number going toward a monthly volume goal. With myself Koons will be my first stop on future vehicle purchases going forward. Thanks again for the extraordinary experience! More