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Koons Tysons Toyota

Vienna, VA

4.7
1,612 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,612 reviews

December 06, 2022

My family and I have been buying cars from Koons Toyota in Tysons for over 15 years now and we have never been disappointed with their service - not even once! Whether it's buying or looking at cars, servi More

by Ayub C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Supervisor of Service - Young man , James Kim
Dec 06, 2022 -

Koons Tysons Toyota responded

Ayub, thank you for the great review! We are so glad to hear that you had such a successful service experience working with James and the Koons Tysons Toyota team. We will be sure to pass on the kind feedback. Drive safely, and we are looking forward to seeing you again down the road!

December 05, 2022

Thank you Ian khan for being happy. Thank you Muhammad for excellent service. I came back just for him! Thank you Faizan buying team for quick appraisals. Thank you koons Tyson’s Toyota More

by naps624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 06, 2022 -

Koons Tysons Toyota responded

Thank you for this great review of Koons Tysons Toyota! We are thrilled to hear that our team was helpful. Please don't hesitate to reach out if there is anything else we can do for you down the road!

December 05, 2022

Well i am here to write another review, my salesman Russell Bruce corrected mistake and treated me well. I gave him a bad review but he reached out and made good on his promises. So if he can do that, More

by Sheltonw31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Bruce
Dec 05, 2022 -

Koons Tysons Toyota responded

Thank you for taking the time to update your review! We strive to deliver professional and accommodating service for our guests, and it means a lot to hear that this was reflected in your time working with Russell. We will be sure to pass on your appreciation to him. Drive safely, and if there is anything more we can do to assist you or better your experience, please feel free to reach out. Best, Krystle Uriona - Customer Relations Manager - 703-790-5920 x23202

Dec 05, 2022 -

Sheltonw31 responded

Hello please give Russell my 5 star appreciation Thank You

Dec 06, 2022 -

Koons Tysons Toyota responded

We certainly will! Thank you!

December 05, 2022

Thank you Ian saeed khan and Muhammad khan for being happy and offering excellent service thank you Tom in finance for interest rate and thank you Pushkar Basin Manager for helping land us on the car la More

by keziamarceline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 05, 2022 -

Koons Tysons Toyota responded

We are more than pleased to hear that Tom, Muhammad, Ian, and Pushkar delivered a professional shopping experience that made your visit a success from start to finish. Thanks so much for the kind words and we wish you all the best in your new ride! - Koons Tysons Toyota

December 03, 2022

Thank you ian saeed khan for being happy and smily. Thank you muhammad khan for help with our beautiful 4runner. Thank you koons tysons toyota. Lastly thank you Amar Rana for having a beautiful clean d More

by DKeohane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 05, 2022 -

Koons Tysons Toyota responded

Thank you for the great review! We are thrilled to hear that Ian, Amar, and the Koons Tysons Toyota team delivered such an outstanding purchase experience. Enjoy your new Toyota 4Runner, and we hope to see you back again down the road!

November 29, 2022

Thank you so much Ian and Muhammad khan from koons tysons Toyota special thanks to Ian who was able to help with all my questions. Thank you Chris bava for helping also. More

by Edinperaza1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Nov 29, 2022 -

Koons Tysons Toyota responded

Thank you for the great review! We are thrilled to hear that Muhammad, Chris, and Ian delivered such an outstanding purchase experience. Drive safely and we hope to see you back again at Koons Tysons Toyota!

November 25, 2022

thank you so much Ian and muhammad khan for getting me approved for the beautiful Corolla cross. thank you Koons Tyson’s Toyota for having such pleasant customer Interactions More

by gabbymurillo7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Nov 28, 2022 -

Koons Tysons Toyota responded

Hi Gabby, We are thrilled to hear that Ian and Muhammad could help you secure the Corolla Cross! The Koons Tysons Toyota team is grateful for your trust and business. Enjoy the new ride!

November 25, 2022

Ian was nice and happy and gave me all the information I needed. Thank you Muhammad khan. Luis castillo manager and Jenny finance. More

by Isayah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Nov 28, 2022 -

Koons Tysons Toyota responded

We’re delighted to get your 5-star review, Isayah. Ian, Muhammad, Luis, and Jenny will appreciate your kind words! Thank you for working with us here at Koons Tysons Toyota.

November 24, 2022

Easy to make appt online. Service rep David Turcios kept me up to date with what my car needed. He is always professional and courteous. As soon as I arrived, the guy was read More

by JP1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Turcios
Nov 28, 2022 -

Koons Tysons Toyota responded

We are happy to hear that David and the team took such great care of you! Thank you for choosing Koons Tysons Toyota and for sharing your experience with our team. Drive safely!

November 22, 2022

Outstanding customer service! Jose was my advisor and he updated me on all work and made sure that my recalls were taken care of, too. More

by Jwwelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 22, 2022 -

Koons Tysons Toyota responded

We are ecstatic to hear that you enjoyed working with Jose during your service experience at Koons Tysons Toyota! Thank you!

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