
Koons Tysons Toyota
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 1,612 reviews
Every time I visit this dealer, I get a professional and friendly service, The waiting time there is very adequate, and precise. David was very helpful and cooperative. friendly service, The waiting time there is very adequate, and precise. David was very helpful and cooperative. More
I always like using James Case as my service manager. He did a great job for me in a timely manner and he is a really good person and a pleasure to work with. (o: manager. He did a great job for me in a timely manner and he is a really good person and a pleasure to work with. (o: More
Dwight my salesperson was outstanding, very knowledgeable, friendly and made me feel like family. Tonci in Financing was also outstanding. Friendly and explained everything in a professional ma knowledgeable, friendly and made me feel like family. Tonci in Financing was also outstanding. Friendly and explained everything in a professional manner. Financing numbers were great. Thank you Koons for a great sales experience. More
Koons Toyota service department always provides convenient top notch service. Matt, Alex, James, and the entire team always great clients upon arrival. Updates on vehicle status is a plus. Keep up convenient top notch service. Matt, Alex, James, and the entire team always great clients upon arrival. Updates on vehicle status is a plus. Keep up the great work! More
We recently purchased a vehicle from Mohammed Abdullah. Mr. Abdullah was professional, knowledgeable and personable. Not only does he know his business but was very helpful in getting the vehicle shipped t Mr. Abdullah was professional, knowledgeable and personable. Not only does he know his business but was very helpful in getting the vehicle shipped to our out-of-state location. Most importantly, he was quick to follow up with our questions and assist with some minor glitches in other departments (the title process and parts ordering). Mr. Abdullah has our admiration. He is certainly a credit to your organization. More
Lost my registration…. they took my registration and forgot to give it back to me. When I came back a few days later it was gone…one sales person said he probably threw it a they took my registration and forgot to give it back to me. When I came back a few days later it was gone…one sales person said he probably threw it away. They couldn’t be bothered to check the pay off of my car. They don’t actually care about customers. They’re too busy and will make money either way. Shame… More
This isn't a dealership, more like a STEALership! I inquired about the upcoming 2023 Toyota GR Corolla and the salesman Phuskar Bhasin responds back with a markup of $15k on top of MSRP! that equates I inquired about the upcoming 2023 Toyota GR Corolla and the salesman Phuskar Bhasin responds back with a markup of $15k on top of MSRP! that equates to roughly to a 37.5% increase over MSRP! To all the new car shoppers out there, there are plenty of other dealers who aren't attempting to screw potential customers over, so please take your business elsewhere! And this goes out to the sales team at Koons Tyson Toyota, you should be ashamed of yourselves for attempting to take advantage of the hard working men and women of this country! As if the high inflation wasn't bad enough, but the increase in interest rates makes it nearly impossible for someone to finance a vehicle at MSRP, let alone a 37.5% MARKUP! Oh and BTW, I have an email chain that I will be forwarding to Toyota Corporate HQ to report Koons Tyson Toyota's unethical practices. I will also be sharing this post via all my social media and tagging ToyotaUSA as well. More
I was very impressed with Sales Consultant Meelad Yousufzai. He was knowledgeable, helpful and easy going. I felt no pressure at all. I am not a technology wizard and Meelad explained the "compute Yousufzai. He was knowledgeable, helpful and easy going. I felt no pressure at all. I am not a technology wizard and Meelad explained the "computer" aspects of the car in a way I could understand. -- Darrell E. More