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Koons Tysons Toyota

Vienna, VA

4.7
1,622 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,622 reviews

May 12, 2022

Awesome dealership! From minute I parked to pickup, everyone responded great, especially James Kim! Thanks! More

by kaytarazi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kim
May 12, 2022 -

kaytarazi responded

Thank you - I recommend Koon’s Toyota to my friends!

May 12, 2022 -

Koons Tysons Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with James and the Koons Tysons Toyota team. Drive safely and we hope to see you back again down the road!

May 10, 2022

Its a really good time with mr James,cool guy,helpful & friendly ..i had a really good experience with him thanks man appreciate you and hope you ll gonna be more friendly on coming days best of luck and t More

by Arjun titung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kim
May 11, 2022 -

Koons Tysons Toyota responded

Arjun, thank you for taking the time to review us! We are so glad to hear that James went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Koons Tysons Toyota!

May 09, 2022

I had great experience working with Mayur D. Who took his time to explain all the features on the car I bought, answered all my questions. Thanks for making me fee confident on my purchase and m More

by affable.srijanaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayur D.
May 09, 2022 -

Koons Tysons Toyota responded

Thanks for your review! We are glad to see that Mayur was informative and helped you feel confident in your purchase decision. We appreciate your business, and we will see you again next time here at Koons Tysons Toyota!

April 29, 2022

HIGHLY recommend working with Mr. Mohammed Abdullah. He is friendly and kind. He helped me purchase a beautiful 2022 Tesla Model 3, loving the car. I told him I'll be back for future More

by Aqial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Abdullah
May 02, 2022 -

Koons Tysons Toyota responded

Thank you for taking the time to review us! We are so glad to hear that Mohammed delivered such an outstanding purchase experience. Drive safely in your new 2022 Tesla Model 3, and we hope to see you back again at Koons Tysons Toyota!

April 22, 2022

You feel lost when you reach the service area. Where to go. You just wait until someone call you. There should be a better way of directing people to the service advisor. More

by shaukatfaheem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Hernandez
Apr 22, 2022 -

Koons Tysons Toyota responded

We want to make the service process seamless and apologize for any confusion you experienced during your visit. I apologize that we somehow missed the mark in providing a welcoming service visit. I would like to speak with you directly and get more information regarding your visit. If you could please give me a call or let me know the best way to contact you. Thank you, Krystle Uriona - Customer Relations Manager - 703-790-5920 x19486

April 19, 2022

They were very fast and easy to work with. Car-buying right now is very stressful, but they made it as painless as you could reasonably expect. This is a five-star review that the dealership m More

by tony.smith1792
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdulla Alfaham
Apr 19, 2022 -

Koons Tysons Toyota responded

We understand that purchasing a new vehicle is a big deal, so we're delighted the Koons Tysons Toyota team stepped in to ensure you felt fully confident in your decision. It means a great deal that our commitment to great customer service stood out to you. Thanks so much for trusting us and we wish you many safe and happy miles!

April 19, 2022

Personally bought two cars from here. Service them here along with one not bought here. This past service experience with Matt was excellent. He makes recommendations but doesn’t pus More

by cfischer1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service, John Kim, Paloma Jones, Matt Kim
Apr 20, 2022 -

Koons Tysons Toyota responded

Thank you for taking the time to share this feedback! We are so glad to hear that you had such a successful and pressure-free experience working with Matt. Drive safely, and we hope to see you back again at Koons Tysons Toyota!

April 15, 2022

Service manager was very helpful in selecting the best service options for my 2016 highlander. More

by Mjkruger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turcios
Apr 15, 2022 -

Koons Tysons Toyota responded

It's always our pleasure to assist with your service needs. Thank you for choosing Koons Tysons Toyota!

April 13, 2022

I'm giving this 5 stars due to Amazing service by Service Advisor TAHER SINNAWI. Immediately he stepped up and help me with replacing my left brake & turn signal outage and replacement of my wipers blades. More

by Takishy Myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TAHER SINNAWI
Apr 13, 2022 -

Koons Tysons Toyota responded

Takishy, we are happy to hear that you had such a positive experience with Taher! Thank you for choosing Koons Tysons Toyota and for stopping by to share your feedback. Drive safely until we see you again!

April 12, 2022

Am grateful for Edward, one of the salesman at Koons Tysons Toyota. He was so patient, and went above and beyond to make sure I had my dream car. Thx Edward, More

by Opheliananaama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Arhinful
Apr 12, 2022 -

Koons Tysons Toyota responded

We are so glad that Edward was accommodating and went above and beyond to ensure you found your dream car! Thank you for supporting the Koons Tysons Toyota team with your five stars. Have fun in your new ride!

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