Koons Tysons Toyota

I have been taking my car to Koons Tysons Toyota since I bought it there in 2003. I have been very happy with the entire experience and highly recommend them. bought it there in 2003. I have been very happy with the entire experience and highly recommend them. More

Fast and to the point service. Little wait time and does exactly what is asked. Little wait time and does exactly what is asked. More

Service was excellent and prompt at every step from the appointment to the cashier, especially the advisor was very helpful appointment to the cashier, especially the advisor was very helpful More

The counter person did not care at all. He gave me my paperwork at the end without my keys and told me to go to the checkout section. No one had my keys after I checked out the guys outside He gave me my paperwork at the end without my keys and told me to go to the checkout section. No one had my keys after I checked out the guys outside asked for my keys and I said I never got my keys. Then went back to the tech service counter guy and he seemed disinterested I waited three minutes for someone to find my car. Then I had to walk to the back of the building and get my car by myself because that’s what the tech guy told me to do probably will never deal with them ever again More

I took my car into the dealership for a factory recall. My car was serviced, however when I returned home and reviewed my invoice it stated that I complained about a floor mat and also stated they there wa My car was serviced, however when I returned home and reviewed my invoice it stated that I complained about a floor mat and also stated they there was a piece of equipment clogged on my vehicle and that they informed me about it and I refused the repair. At no time did I ever complain about a floor mat nor was I informed about any additional repair needed to my car. This is completely false and shows a lack of honesty of this dealership. More

Brooke Lucero did a great job handling my appointment and explaining all the options. I was very impressed. explaining all the options. I was very impressed. More

This is an annoying way to respond. Why don’t you either call or email me? I had a very bad experience on Monday (President’s Day) simply because the person who took my call was unawar Why don’t you either call or email me? I had a very bad experience on Monday (President’s Day) simply because the person who took my call was unaware that you do not make reservations for state inspections. So when I arrived, thinking I was checking in, I was just getting on line. So what I thought was a 15 minute wait took over two hours. Kim tried to help and probably did but it was out of his hands. Gordon Gerson More

Went in for oil change and tire rotation. All was fine. Good service. And thanks. Good service. And thanks. More

Came in to purchase a caravan. josh was very professional, respectful, and patient. great service, outstanding facility, made a good decision purchasing my vehicle through Koons. josh was very professional, respectful, and patient. great service, outstanding facility, made a good decision purchasing my vehicle through Koons. More

Great service team and very quiet & comfortable waiting area. The work is always high quality. area. The work is always high quality. More