Koons Tysons Toyota

Great costumer service Baba and the financial team were great in understanding my financial needs in my trade In and choosing the right vehicle thankyou all you are awesome!!!!! great in understanding my financial needs in my trade In and choosing the right vehicle thankyou all you are awesome!!!!! More

Koons Toyota's service department is always reliable and its customer service personnel excellent. I am confident my cars are always in the safest condition. its customer service personnel excellent. I am confident my cars are always in the safest condition. More

DJ Khaled was a wonderful help! Very honest and professional. The whole staff seemed great. Will definitely be going back for our next vehicle purchase. professional. The whole staff seemed great. Will definitely be going back for our next vehicle purchase. More

DJ was excellent to work with. He was willing to meet me at my price and got the process moving right away! Don’t waste your time anywhere else at my price and got the process moving right away! Don’t waste your time anywhere else More

thank you Paloma jones for your excellent service. I was truly pleased with how kind, knowledgeable and friendly she was. she worked around my needs and never pushed like sales people usually do. she helped truly pleased with how kind, knowledgeable and friendly she was. she worked around my needs and never pushed like sales people usually do. she helped me get the car I wanted and took the time to help me set up everything and show me the features. she went above and beyond and made me have a good experience. I would recommend her. and the finance person was also nice and helpful. More

Thank you Valentin for an excellent service!. I enjoyed working with you and it was a great experience. You went an extra mile to make me happy with my purchase. Great work! Thanks again. working with you and it was a great experience. You went an extra mile to make me happy with my purchase. Great work! Thanks again. More

Terrible THE WORST SERVICE! they sold me a vehicle that knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of the knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of their mistake. The sales person has no interest in answering phone calls as he was witness to me giving the finance department and their hand the power of attorney. I keep taking the vehicle back so that it can be worked on but every time they say nothing is wrong with it when clearly there’s something wrong with the steering and with the shox of the vehicle. This has been the worst experience I have ever had with a dealership I will never recommend them to anybody. More

I am a customer of koons tyson toyota for 15 years, on black friday I bought a 2021 Toyota Tundra Pro, customer service very bad, unprofessional, very bad communication with the customer, my truck was del black friday I bought a 2021 Toyota Tundra Pro, customer service very bad, unprofessional, very bad communication with the customer, my truck was delivered out of time, asked to install accessories, pay For them, spending days they never called me to install them, now I wait for the return of my money, in the past they had an excellent customer service, today terrible customer treatment, I do not recommend this dealer. More

BEWARE!!! they tried to ADD the cost of repairs (that they needed to do to be able to sell the used car ) to the listed price ON TOP of the listed price. We had also filled out financing on the Koons si they needed to do to be able to sell the used car ) to the listed price ON TOP of the listed price. We had also filled out financing on the Koons site the day before to help speed things up. They did nothing with it, waited till we were sitting in finance to run our credit (why have it on online then??) Only used them because they had the specific car we have been looking months for. More

I worked with Mr. Valentin for almost a month trying to find the right car for me. He always checked up on me and was very flexible to my needs. He helped me buy a 4Runner, which I wanted since I was in hi find the right car for me. He always checked up on me and was very flexible to my needs. He helped me buy a 4Runner, which I wanted since I was in high school! Thank you for all your help Mr. Valentin!!I also want to thank the manager Luis, who was also able to give me a great deal! More