Koons Tysons Toyota

Koons Toyota of Tysons The overall Koons of Tysons has consistently been exceptional in both facilities and professionalism. Anthony Gonzales is forward leaning bt looking The overall Koons of Tysons has consistently been exceptional in both facilities and professionalism. Anthony Gonzales is forward leaning bt looking to the customer’s needs. He wasn’t able reach me for service recommendations but made solid decisions that met my service, schedule and budget needs. I have confidence the maitenance performed is both correct and appropriate. More

Worst Place ever This is by far the worst dealership I have ever purchased a vehicle from. Do not work with Frank or Toney Jeeter. Toney Jeeter is a crook and will do This is by far the worst dealership I have ever purchased a vehicle from. Do not work with Frank or Toney Jeeter. Toney Jeeter is a crook and will do anything to sell you a car. If you call back in and ask for him expect that he will not answer or call you back. I bought a car and signed all the paper work for it and then the call me saying that there is a shortage in the deal and that the finance manager made a mistake and that I need to pay it before the give me my tags. As well as they will lie to you about the work that has been done to the car and that the inspection on the vehicle was done. I had the car 20 days and the compressor went out and they say they do not cover wear and tear parts. Now they will "pay" $800 to help get the car fixed through them but wont pay $600 to just get parts so I can get it done at no charge. I had to drive an hour and a half back to get the problem taken care of after they showed me a work order of the work being done. Do not buy a car from here. Worst and slowest process and extremely unprofessional. More

Great experience Had a great experience with Toney Jeter. Very knowledgeable and answered all my questions. Wasn’t pushy or forcing me into any decision. Ended up very Had a great experience with Toney Jeter. Very knowledgeable and answered all my questions. Wasn’t pushy or forcing me into any decision. Ended up very pleased More

Unprofessional Sales manager replied to my text with “I wish we never would’ve sold you car”. I was shocked. That is incredibly rude, unprofessional, and disrespectf Sales manager replied to my text with “I wish we never would’ve sold you car”. I was shocked. That is incredibly rude, unprofessional, and disrespectful. Stay away. More

Aawesome customer service Before I purchased my Tundra I visited 4 different dealers in the area. Koons Tysons Toyota had a very professional team in the sales and financial d Before I purchased my Tundra I visited 4 different dealers in the area. Koons Tysons Toyota had a very professional team in the sales and financial departments. I was very satisfied with their services as a customer. More

Very knowledgeable, with a smile Salem, We are loving our new Prius! Thanks so much for your assistance going over all the new safety features and setting up the apps so we can enj Salem, We are loving our new Prius! Thanks so much for your assistance going over all the new safety features and setting up the apps so we can enjoy the latest technology. The large display is awesome too. More

Doxon Toyota of Auburn You Folks ROCK, Thank You Kevin Yana Alaaeldin Salem was excellent, honesty Sales advisor, he and his team have excellent knowledge, polite, and professional! Get a 5-star experience at t Alaaeldin Salem was excellent, honesty Sales advisor, he and his team have excellent knowledge, polite, and professional! Get a 5-star experience at this dealership. The employees are outstanding! There are multiple comfortable, clean waiting areas. We were happy with the choice of Toyota Sienna 2018, I have now. My Friend Poritosh Mridha recommend me to come to Koons Tysons Toyota. We came from NYC and got same day delivery. It was overall excellent service. More

I recommend For more than 10 years i have had Mr. Salem’s assisstance to buy / lease cars from the dealer. I recommend the toyota dealers to assign Mr. Salem as a For more than 10 years i have had Mr. Salem’s assisstance to buy / lease cars from the dealer. I recommend the toyota dealers to assign Mr. Salem as a top trainer for everyone works there as a dealer. More

I would highly recommend Koons, Salem & Mawutor As a buyer when you have good credit, and income you can qualify for an auto loan from any dealership. The person I described above is me. I was auto As a buyer when you have good credit, and income you can qualify for an auto loan from any dealership. The person I described above is me. I was auto shopping by researching prices, contacting dealerships, and obtaining out of the door prices and then comparing and contrasting. My brother in law and sister visited dealerships and informed me of their experiences. Initially I was thinking about purchasing a used car, after speaking to Mr. Salem about the pros and cons of purchasing a used vehicle I decided to go with a brand new car instead. I called Koons Toyota and moments after my call Mr. Salem was sending me messages and responding to all of my questions. The dealership was packed yet he made time to communicate with me which lead to me leaving the comfort of my cozy home and going to the dealership to test drive my dream car. I had two other family members with me and Mr. Salem was so respectful that he would give us time to think about our options privately and he would check in frequently to determine if there was something more he could do. I knew the out the door price of the car before I walked into the dealership. I also researched the fair market price of my purchase and they were almost the same. I came to this dealership 3 times to purchase 3 brand new vehicles and at the time of each visit I walked away with the vehicle of my choice paying the fair market price of the vehicle. Kadir who is no longer there sold me my first two cars and now Salem is my guy. I initially wanted a white car, right before we signed the paper work I wasn't sure about the color any more. Mr. Salem had me test drive the white car once more onto the parking lot and showed me every color of the car that I wanted. I was indecisive between black or white and he shared that black cars collect dust and need high maintance and scratches etc are more visible vs. white cars are more visible at night. I decided to go with the white option. Mr. Salem always took the time to inform me so that I was an informed consumer and I made my own decisions accordingly based on the facts that he shared with me. He was patient and did not rush me in my decision making process. He understood that this was a n important and pricey purchase. He communicated every detail to me in a very respectful, professional tone. I could have purchased my vehicle any where because my finances were not an issue but I chose Koons because of this salesman who greeted me upon entering Koons and said I am Salem with a generous smile and warmth. If there any reviews coming up for promotions I nominate Mr. Salem. He can be a role model for a corporation with how he interacts with his clients. I also highly recommend Mawutor for a promotion too for his professionalism. Mawutor from the finance department was also awesome. He spent almost two hours reviewing our purchase, credit history, made recommendations for extending the warranty, and answered any question I may have. He was courteous, respectful, professional and most importantly he was warm and friendly. Mawutor advised me for the next steps regarding ownership since I was previously misinformed. He was very knowledgeable and it was evident that he was an expert. I look forward to returning so that I can purchase any vehicle I need from Koons. I am sure that there are many outstanding employees. However as of my first encounter I know that Salem and Mawutor will be my guys. I was excited to see a diverse group of professionals in the room and this too made me feel happy about the dynamics of Koons. We arrived at 3:00 pm to make a purchase, t and left around 8:00 pm. Salem and Mawutor waited until closing because that's how long it took for me to complete my research and feel satisfied with my purchase before I was ready to walk out of the door. Thank you for your commitment to customer satisfaction but also for building trusting relationships with your customers Salim & Mawutor!!! I highly recommend Koons, Salem, and Mawutor to anyone that is looking to purchase high quality vehicles from hard working professionals!!! Mr. Koons, please recognize these two gentleman for selling a car, which is their job but going above and beyond by informing me and making me feel good about my purchase. More

very helpful very great communication very helpful explain every single details to you always find you a solution also always call you on time best marketing skill very great communication very helpful explain every single details to you always find you a solution also always call you on time best marketing skills. More