
Koons Tysons Toyota
Vienna, VA
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They helped me get a good deal on the toyota prius 2 2017 Always wanted a hybrid but didn't know where to start. So I talked with Mr. Salem who understood me completely regarding what I need for a car. He exp Always wanted a hybrid but didn't know where to start. So I talked with Mr. Salem who understood me completely regarding what I need for a car. He explained the pros and cons perfectly of their differnet hybrids and we did some test drives. Finaly I decided on the 2017 prius 2. Excellent car and has all the technology I want in the car already in it without having to buy extra packages. I am pleased with the car and service. More
Untrustworthy dealership/rip off After leasing my vehicle for almost 3 years, the salesman contacted me 5 months prior to the lease end to offer me to purchase my vehicle & advised me After leasing my vehicle for almost 3 years, the salesman contacted me 5 months prior to the lease end to offer me to purchase my vehicle & advised me to buy it instead of buying a used car & before end of year before the interest rate goes up. So, I followed his guidance in went there trusting that he is giving me the best deal. Then he took Me to the financial loan employee. As an uneducated consumer, he did not explain to me the options on the loan & tricked me to buy more products I didn't need. Most importantly, My credit score is really high & I have a perfect credit history & they provided me with FICO score, yet they only option given was with for 4.99% interest rate, which I later on discovered was too high & that there were other options that we're not discussed with me as the dealer routinely exaggerates the interest loan & splits the profit with the lender. I am really frustrated, disappointed & dismayed with this experience. I feel that I was taken advantage of being a FEMALE with no experience buying a car alone. Make sure you educate yourself about all the loan options you have & interest rate before you buy your car & do not trust the dealer. I am definitely refinancing with my bank with a lower interest rate. More
Great Experience! My husband and I purchased a pre-owed Toyota Avalon Hybrid. Great experience with salesperson Assane Diedhiou. Helpful, informative, positive, low-st My husband and I purchased a pre-owed Toyota Avalon Hybrid. Great experience with salesperson Assane Diedhiou. Helpful, informative, positive, low-stress. Our finance person, Warfa, was very friendly, informative and enthusiastic as well. We had a very positive experience! More
Great Sales Experience Sam is the best salesman that I have come across in years. I shopped at other dealerships and dealt with people who could not answer my questions. T Sam is the best salesman that I have come across in years. I shopped at other dealerships and dealt with people who could not answer my questions. The difference with Sam was that he not only could answer my questions but showed a vast knowledge of and passion for Toyota products. High energy. I knew what I was buying before I got to the dealership but Sam made me excited about what I was buying. I have Sam's card. I am not buying from anyone else. Thanks Sam More
Best car service I was looking for a new car for a while and I went into meet with Sam. He found me everything I wanted at the best price! Sam was so helpful with tryi I was looking for a new car for a while and I went into meet with Sam. He found me everything I wanted at the best price! Sam was so helpful with trying to find a car that was perfect for me! Thank you so much I love my car! More
Pleasant Experience! Mr. Alaaeldin Salem is a great salesman. He was very helpful and extremely friendly with us. We will definitely recommend him to others and we will al Mr. Alaaeldin Salem is a great salesman. He was very helpful and extremely friendly with us. We will definitely recommend him to others and we will always go back to him for our future purchases :)) Keep up the good work 👏 Asmaa Messaoudi More
Koons Made it right I wrote a previous review about the dealership's unwillingness to work with us after another salesman sold the car that we were buying while we were c I wrote a previous review about the dealership's unwillingness to work with us after another salesman sold the car that we were buying while we were completing paperwork at the dealership. We received a call the next morning From Debra wanting to make it right. While we ended up going over our budget they did apologize and demonstrate a commitment to customer service that was commendable. I believe that Toney, our salesperson, may be to thank and I would highly recommend working with him. More
GREAT Experience This is the second car I have purchased from Koons Tysons Toyota and both experiences were wonderful. Everything from start to finish was great! Shah This is the second car I have purchased from Koons Tysons Toyota and both experiences were wonderful. Everything from start to finish was great! Shahzad "Sam" Jawaid was FABULOUS! I had spoken with him earlier in the week about what I was looking for. They did not have it on the lot. Before I drove down I wanted a few things in writing. He took care of everything. He was honest from the first phone call and took very good care of me and actually had to drive to another dealership to get my car. Professional throughout the experience. I am thrilled with my car and would highly recommend Koons Tysons Toyota and Shahzad "Sam" Jawaid! p.s. Khalid handled all the paperwork and he too was amazing! More
purchase of a 2014 Avalon Hybrid It has been almost a month and a half since my purchase of a certified 2014 Avalon Hybrid. Very happy with the purchase experience, sales experience It has been almost a month and a half since my purchase of a certified 2014 Avalon Hybrid. Very happy with the purchase experience, sales experience and the car itself. Very glad Mr Josh Lundy patiently let me experience different classes of vehicles within my parameters, tried to discern my requirements (expressed or otherwise) and helped me narrow down my car to my final choice. This car is a daily joy to drive and I wouldn't have found it without my visit to Koons Tysons Toyota. More
Great Service and Great Deals! The staff was very friendly and welcoming. They were very helpful and gave great recommendations. I was very pleased with their service and I definite The staff was very friendly and welcoming. They were very helpful and gave great recommendations. I was very pleased with their service and I definitely got my money's worth. Compared to my previous dealers, this was by far my best experience in car shopping. 10/10 recommendation! More