
Koons Tysons Toyota
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 1,611 reviews
Awesome Experience at Koons Tysons Toyota My husband and I had an awesome experience yesterday at Koons buying our first vehicle. In the sales department we worked with Marcos, and he was extr My husband and I had an awesome experience yesterday at Koons buying our first vehicle. In the sales department we worked with Marcos, and he was extremely knowledgable and friendly and helped us find the exact RAV4 we were looking for. If you're an inexperienced buyer, we would highly recommend working with Marcos. In the finance department we worked with Lorenzo, and he helped us through the somewhat confusing financial process of purchasing a car. He explained everything thoroughly and helped us understand each step. We would highly recommend this dealership (and Marcos and Lorenzo) to anyone looking for a car! More
Service at Koons Tysons Toyota Nice and fast 15,000 miles service job for Toyota Hybrid Camry. Thanks from service representative and other personnel who are working early morning f Nice and fast 15,000 miles service job for Toyota Hybrid Camry. Thanks from service representative and other personnel who are working early morning for customers comfortable times. More
Service at Koons Tysons Toyota Was pleased with my service - Fazeel Khan, Asst. Service Manager gave me an explanation about the tire damage; and provided photos! Very professiona Was pleased with my service - Fazeel Khan, Asst. Service Manager gave me an explanation about the tire damage; and provided photos! Very professional and kind, More
Good overall experience I traveled from Columbia MD to Tysons Corner due to the selection of cars in stock, they had three times as many cars as any dealership in my area. T I traveled from Columbia MD to Tysons Corner due to the selection of cars in stock, they had three times as many cars as any dealership in my area. This allowed me to do a side by side comparison of models and trim levels. When it came time to buy the car everyone was very friendly. There was a bit of back and forth over the value of my trade but I was expecting that and I feel everyone got a fair deal at the end of the day. One of the nearby salesman gave my daughter a big balloon when she started getting antsy which was a nice thing for bored kids. I am very happy with the car and would highly recommend the dealership. We were expecting to meet Crystal but she was off making a commercial :-) More
Service Department -- Excellent! So appreciate the support I got from the Koons Toyota Service Department today. I was a long-time customer of the dealership before buying my new 201 So appreciate the support I got from the Koons Toyota Service Department today. I was a long-time customer of the dealership before buying my new 2016 Toyota Camry XLE; Joe Gonzales (outstanding) has been my Service Advisor for many years. Today, I met with Anita regarding the operation of the component controls related to the myriad of "enhanced" features available with my new car. This has helped me get a much better understanding of the operation of the various features. Anita was patient, understanding and knowledgeable; so grateful for her support. The Service Department as a whole is the primary reason I stay committed to the dealership. More
Excellent Service Experience with Chris Toth and Colleen I recently took my 2007 Toyota Camry for service to Koons Tysons Toyota. I was attended by service manager Colleen and Chris Toth. They were excellent I recently took my 2007 Toyota Camry for service to Koons Tysons Toyota. I was attended by service manager Colleen and Chris Toth. They were excellent. They patiently listened to my issues and went out of their way to make me feel comfortable and explain what exactly was wrong with the car. It was a major repair, which they got performed on time and I am very satisfied. I think Colleen and Chris Toth are thorough professionals who are a credit to their Car Dealership. Because of them, I am more inclined to not only continue visiting Koons Tysons Toyota Service department, but also purchase a car from this dealership. I want to also make an honorable mention of Ike, the mechanic who actually fixed my car. He too was a thorough professional and very honest and upfront. More
Knowledgeable and professional Koons staff knew a lot about 2017 Tacomas and were very helpful in building my new truck. They provided a great price and kept me up to date as deliv Koons staff knew a lot about 2017 Tacomas and were very helpful in building my new truck. They provided a great price and kept me up to date as delivery got closer. More
Great service I had my venza mechanical issues completely fixed by them. John boehm was helping me to decide how necessary are the problems and patiently walked me I had my venza mechanical issues completely fixed by them. John boehm was helping me to decide how necessary are the problems and patiently walked me through the details and tried to give me the best price as possible. More
Quick and great service It was the fastest service I've received at any Toyota dealership in the region. From checking me in to providing status on my service, all aspects o It was the fastest service I've received at any Toyota dealership in the region. From checking me in to providing status on my service, all aspects of the service was great. All employees were polite and seemed to care very much about their role. More
Alex Henandez gave me fast and accurate estimate. Because when the cost was a little over the estimate Mr. Hernandez went to the manager to wave the extra dollars. He was quick efficient and fantastic Because when the cost was a little over the estimate Mr. Hernandez went to the manager to wave the extra dollars. He was quick efficient and fantastic More