Koons Tysons Toyota

Very good Attitute I have very good experience whenever I visit Toyota. MO is very humble and courteous. He has a very good professional attitude. He explained me in det I have very good experience whenever I visit Toyota. MO is very humble and courteous. He has a very good professional attitude. He explained me in details about the service Toyota did today. He also explained me what kind of service should I need to take care on my next service appointment. More

Professional and Courteous I had a great experience at Koons Tysons Toyota because they were professional and helpful. They were able to answer all my questions, which was help I had a great experience at Koons Tysons Toyota because they were professional and helpful. They were able to answer all my questions, which was helpful since I was buying my first car. They also did not pressure me and let me make my own decisions, which was nice. More

Great experience I needed warranty work performed on my car. Brian the service technician was in charge of my car. He is THE BEST! he kept me informed on the status o I needed warranty work performed on my car. Brian the service technician was in charge of my car. He is THE BEST! he kept me informed on the status of my car and explained what needs to be done on my next visit. More

Will definitely bring my friends and family here to buy cars As a first time car buyer, I was always skeptical when it comes to dealing with sales people but AJ made it smooth and stress-free. The guy was chill As a first time car buyer, I was always skeptical when it comes to dealing with sales people but AJ made it smooth and stress-free. The guy was chill and laid-back (which I like) but very knowledgeable to my concerns, he then called his sales manager, Ricky, who gave me the price that I want. The finance manager, Johnny, made the whole financing experience a breeze. I believe he's an asset to Koons and deserves more recognition. All in all, the whole car buying experience was phenomenal and would recommend everyone to consider this dealership. More power! More

More kudos for Koons Following up on previous review last month...not only has the RAV4 Limited hybrid turned out to be an even better vehicle than expected, but to top of Following up on previous review last month...not only has the RAV4 Limited hybrid turned out to be an even better vehicle than expected, but to top off an already superb deal saving us $5k over our local dealers, about 3 weeks after our purchase, we received an email from Megan Alford at Koons indicating they had overestimated our taxes/fees (we purchased from out of state), and thus were sending us a refund of well over $400! I couldn't believe a dealer would display such honesty and integrity with an out of state customer who might never return, especially given that we were unaware and the refund was entirely unsolicited; we'd have never known the difference if they'd kept it. Though I admittedly doubted we would actually see it, a few days later, a check arrived from Koons exactly as promised...unbelievable customer service. Even though I had to fly HSV to DCA and drive back 800 miles to purchase this vehicle, I'll do the same again for our next vehicle to deal with these folks! More

They have a very nice staff They were great!! I really met one of the most professional employees they have Chad Ridges. He is a dedicated and hard working young man. I would rec They were great!! I really met one of the most professional employees they have Chad Ridges. He is a dedicated and hard working young man. I would recommend this dealership to everyone. More

Thank you guys so much Didnt think i could get approved for new loan with my credit. not only did i get approved but I was treated with respect which i normally dont feel fr Didnt think i could get approved for new loan with my credit. not only did i get approved but I was treated with respect which i normally dont feel from dealerships. my salersperson was very busy for labor day but still tried his hardest. the financial manager Warfa was one of the most professional people i ever met. made me feel very comfortable about my purchase and explained everything in details that were easy to understand. he worked so hard for days for me and kept his promise of making me a happy woman! Love my new COrolla, I am a Koons Tysons customer for life!! More

Courteous Employees. Fast Service. Easy check in & out. Deuce was great! Drove up, checked right in and 20K service was done in about an hour (less time than expected as they were very busy this morning). F Deuce was great! Drove up, checked right in and 20K service was done in about an hour (less time than expected as they were very busy this morning). Friendly lady came into the customer lounge every hour to answer any questions about wait time or vehicle status. Free coffee and wifi and a comfy (but a little chilly) customer lounge. Deuce told me about the ability to extend my Toyota Care which I plan to do on my next visit. Thanks, Koons!! More

Koons keeps my Hybrid Highlander going strong Advised that I didn't need oil change at this time and reset dashboard warning message that indicated that I needed to change oil. Recommended to cha Advised that I didn't need oil change at this time and reset dashboard warning message that indicated that I needed to change oil. Recommended to change dash filter as well as fuel intake to reduce carbon build up. Agreed to have these items done. Service took less time than anticipated. Check out went smoothly More