Koons Volvo Cars White Marsh

Amazing, Best Car Dealership Experience We've Ever Had We searched throughout the state of Maryland for our next new car -- from Annapolis to Hunt Valley, from Lexus to Audi, and from the minute we walked We searched throughout the state of Maryland for our next new car -- from Annapolis to Hunt Valley, from Lexus to Audi, and from the minute we walked into Koons Volvo of Owings Mills James Brandon and Blair Tyler went out of their way to help us find the perfect car, one which would meet our (rather long!) list of requirements of comfort (I was searching for a car that would be comfortable even with a back issue), price point, and features. James knows his Volvos inside and out and throughout the process his patience, expertise, kindness and ability to work within our needs was unparalleled. Even long after we bought the car, James would sit in the car with me and help me figure out different features. Blair and James make us feel that no concern or question was too small -- buying a Volvo from Koons Volvo of Owings Mills takes all the stress out of the luxury car buying process. This is a dealership where where the relationship with the customer comes first and the customer is always valued. Highly recommend. More

Koons Volvo the best car dealer I have ever worked with I purchased a used vehicle from Koons Volvo and I have never had such a pleasant experience. My salesperson Larry Jones was so friendly and helpful, I purchased a used vehicle from Koons Volvo and I have never had such a pleasant experience. My salesperson Larry Jones was so friendly and helpful, explained everything that was happening and made sure my wife and myself were comfortable while we went through the process. He made the whole experience uncomplicated. I have to say the best car buying experience ever. Thank you Larry for your excellent customer service. More

Excellent Dealer and Service We purchased a Volvo through Larry Jones and love it! I have shopped all over between PA, MD and DE and couldn’t ask for a more friendly , knowledgea We purchased a Volvo through Larry Jones and love it! I have shopped all over between PA, MD and DE and couldn’t ask for a more friendly , knowledgeable dealer! This team goes out of their way to offer the best service. I highly recommend buying your next vehicle through Koons Volvo!!! Thanks again for everything 😊 More

Ben Addington A very pleasant experience with Ben. He was knowledgeable, professional and worked with me to get the best possible vehicle that suited me and my pri A very pleasant experience with Ben. He was knowledgeable, professional and worked with me to get the best possible vehicle that suited me and my price range. Ben also took the time to go over all that my new Volvo S60 offers AND he filled up my gas tank. I would send anyone to Koons in Owings Mills and especially to Ben. ~Shayne More

Great experience at Koons Volvo! We had a great experience at Koons purchasing a used Volvo. Larry Jones was especially helpful, very pleasant, and professional! Zack Zacerous made th We had a great experience at Koons purchasing a used Volvo. Larry Jones was especially helpful, very pleasant, and professional! Zack Zacerous made the financing portion as painless as possible. And thanks again to Jeff and Tim for everything. We’ve bought four cars from Koons since 2016 and we have no complaints. More

Outstanding service! My experience at Koons Volvo was outstanding. I had the best experience ever and would highly recommend all of my family and friends to visit Koons V My experience at Koons Volvo was outstanding. I had the best experience ever and would highly recommend all of my family and friends to visit Koons Volvo. I witnessed the most professional service department in sales department ever! From the moment that I walked in the store I was happily greeted and treated with dignity, respect, and intense. Love. I almost forgot I was at a car dealership. Each member of the staff carefully listened to my wants and found the perfect car that met my wants and needs. I am completely satisfied and overjoyed with my brand new Volvo. More

Great experience and customer service by James Brandon Great customer service experience provided by sales reps. Answered questions in timely fashion made the experience smooth as possible. Would recommend Great customer service experience provided by sales reps. Answered questions in timely fashion made the experience smooth as possible. Would recommend a toner customer to go this dealer and buy a car More

Blair is awesome!!! Blair Tyler Is a sales manager at Koons Volvo and is extremely responsive. Blair wan not my initial point of contact for an item I needed to take care Blair Tyler Is a sales manager at Koons Volvo and is extremely responsive. Blair wan not my initial point of contact for an item I needed to take care of. After several attempts to get a response from another Koons employee, I happen to contact Blair. Even though he was not involved with the issue, he contacted me immediately and went out of his way to provide me the answers I needed. I recommend Blair because he goes above and beyond and he is an asset to Koons! More

A Blessing in the car dealership! I was frustrated and beside myself. I needed a new vehicle but I thought I would keep my vehicle and have her fixed. Instead, I was blessed with an I was frustrated and beside myself. I needed a new vehicle but I thought I would keep my vehicle and have her fixed. Instead, I was blessed with an up date and within my budget. Larry, my sales rep. and staff made my transaction smooth and blissful. All sincerity and gratitude, Happy Camper, Lenora More

Low key and easy shopping experience I am not a car guy at all and wasn't sure exactly what I was looking for. Larry was knowledgeable without being pushy and spent a lot of time with me I am not a car guy at all and wasn't sure exactly what I was looking for. Larry was knowledgeable without being pushy and spent a lot of time with me narrowing down my selections and making me more comfortable with the process overall. It was very much appreciated and I will definitely be returning More