Koons Volvo Cars White Marsh
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very Professional and courteous! Larry was great keeping me informed of my repair. and the estimate and final cost were very reasonable. Larry was great keeping me informed of my repair. and the estimate and final cost were very reasonable. More
I am very pleased with the entire process. The technicians were very thorough, responsive, and professional. The technicians were very thorough, responsive, and professional. More
Very friendly service and accommodating personnel. Larry helped me with my service and acted professionally Larry helped me with my service and acted professionally More
Service was good, people were very friendly and helpful. Ultimately, we didn't get the service done, but it helped in our decision making. Clear communication and not pushy. I was concerned about the ca Ultimately, we didn't get the service done, but it helped in our decision making. Clear communication and not pushy. I was concerned about the car's interior getting dirty, but they took good care of it. Only concern was uncertainty that the service would resolve the issue we experienced. They did explain it was the best possible solution toward the next step. Sorry, I don't give 5 stars as the rating systems are overrated and abused. You would have to do something very expectational for five stars. Nothing against the service received, More
Larry was very helpful and so great to work with. He worked really hard to get me the best deal he could and answer all of my questions. He worked really hard to get me the best deal he could and answer all of my questions. More
Great service and excellent care for our Volvo. Joey is a fantastic service rep and we will always be taking our SUV to Koons for service. Thanks. Joey is a fantastic service rep and we will always be taking our SUV to Koons for service. Thanks. More
Service and communication was excellent. They were on time, and finished the service in the time frame estimated They were on time, and finished the service in the time frame estimated More
Also so helpful. I didn't know how long my car would take. I was so pleased to know it could be fixed. Larry went above and beyond to ensure I would get my car taken I didn't know how long my car would take. I was so pleased to know it could be fixed. Larry went above and beyond to ensure I would get my car taken care of in a timely manner. Thankyou! More
Clean, honest friendly explained required and recommended services. Answered questions clearly and precise. Will return services. Answered questions clearly and precise. Will return More
My technician Larry, was extremely helpful courteous and kept me informed regarding my car, Patricia kept me informed regarding my car, Patricia More


