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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
747 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 747 reviews

November 12, 2026

Very Professional and courteous! Larry was great keeping me informed of my repair. and the estimate and final cost were very reasonable. More

by Volvo-MacG467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Koons Volvo Cars White Marsh responded

We're pleased Larry kept you up to date throughout the repair of your Volvo V60 Cross Country. Thank you for recognizing the respectful, capable service you received.

November 12, 2026

I am very pleased with the entire process. The technicians were very thorough, responsive, and professional. More

by mzj52003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Koons Volvo Cars White Marsh responded

Knowing you were pleased with the service process for your Volvo XC90 is rewarding. We appreciate your recognition of our technicians’ attention to detail, prompt communication, and expertise.

November 11, 2026

Very friendly service and accommodating personnel. Larry helped me with my service and acted professionally More

by cmstruhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Koons Volvo Cars White Marsh responded

We're happy Larry made the service on your Volvo XC90 a welcoming experience and accommodated your needs. Thank you for the five-star rating!

November 11, 2026

Service was good, people were very friendly and helpful. Ultimately, we didn't get the service done, but it helped in our decision making. Clear communication and not pushy. I was concerned about the ca More

by jonathonrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Koons Volvo Cars White Marsh are glad to have you as a customer.

November 11, 2026

Larry was very helpful and so great to work with. He worked really hard to get me the best deal he could and answer all of my questions. More

by Msisneros0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

Koons Volvo Cars White Marsh responded

Your recognition of Larry’s effort and support means a lot to our team. We’re pleased he addressed all your questions and made the service experience with your Volvo XC60 a positive one.

November 10, 2026

Great service and excellent care for our Volvo. Joey is a fantastic service rep and we will always be taking our SUV to Koons for service. Thanks. More

by River63Oaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Koons Volvo Cars White Marsh responded

Your praise for Joey means a lot to our service team. We're happy your Volvo XC90 received such attentive care, and we're grateful you plan to keep choosing us for service.

November 10, 2026

Service and communication was excellent. They were on time, and finished the service in the time frame estimated More

by MASOLBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Koons Volvo Cars White Marsh responded

We're pleased that service on your Volvo XC90 Recharge Plug In Hybrid was completed within the estimated timeframe and that communication met your expectations. Thank you for the five-star rating!

November 10, 2026

Also so helpful. I didn't know how long my car would take. I was so pleased to know it could be fixed. Larry went above and beyond to ensure I would get my car taken More

by sabrahamgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Koons Volvo Cars White Marsh responded

Hearing how Larry went the extra mile for you means a lot to our team. We're glad we could repair your Volvo C40 Recharge Pure Electric and provide the support you needed.

November 10, 2026

Clean, honest friendly explained required and recommended services. Answered questions clearly and precise. Will return More

by SHEILA_3538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Koons Volvo Cars White Marsh responded

Knowing Larry made the required and recommended services for your Volvo S60 easy to understand means a lot to our team. We look forward to welcoming you back.

November 09, 2026

My technician Larry, was extremely helpful courteous and kept me informed regarding my car, Patricia More

by patriciafisher7801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Koons Volvo Cars White Marsh responded

We're pleased Larry provided thoughtful assistance and kept you updated during the service on your Volvo XC60. Thank you for the five star rating!

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