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Koons Westminster Toyota
Westminster, MD
1,362 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
October 14, 2010
Needed emergency service for my brand new Sienna while I was in the area. Stopped in on a busy day for them, but they took me right away and got to it as fast as they could. Unfortunately it was not a warra was in the area. Stopped in on a busy day for them, but they took me right away and got to it as fast as they could. Unfortunately it was not a warranty repair, but they only charged me about $40 to do it. The facility is beautiful...awesome waiting area!! I even overheard a family there from Clarksville (where there is another Toyota dealer right in town and where we had unfortunately bought our car) buying their car from Koons Westiminster. What does THAT tell you!!? DON'T buy from Clarksville...that's what. Thank you, Koons Westminster, for making an otherwise unpleasant, inconvenient, difficult experience tolerable!! :-) More
by BKJC
Employees Worked With
Unknown...someone in the service dept
February 14, 2007
Of all the Toyota dealers in the Washington metropolitan area, Koons of Westminster had the best price on a new Camry. One with the specifications I wanted was not available, so I ordered a car. Forewarne area, Koons of Westminster had the best price on a new Camry. One with the specifications I wanted was not available, so I ordered a car. Forewarned that Toyota may take 3 months to deliver, because they do not interrupt the production line for special orders, I was ready to wait, anticipating my car to arrive in late February/early March. The manager was able to switch a scheduled production car for my special order, and it arrived in mid-January--record time. Because I live 45-60 miles away, depending on route, Koons delivered my car to my door at no extra charge, at a scheduled time, with a full tank of gas. Additionally, they had gone to MVA for me, and regular license plates (not temporary tags) were on the car. A thorough rundown of the car's features and demonstrations of how to work them was much-appreciated, as this is my first Toyota. Staff was friendly and helpful each step of the way. When I later had concerns about the smart key and possible interference with a friend's pacemaker/defibrillator, they provided me with the technical information so my friend could contact the manufacturer of her device and make sure there would be no interference from the smart key system. They have been quickly and accurately responsive both to telephone and e-mail contact. I recommend this dealership. More
by DeacoNS
Employees Worked With
James Welsch (sp?), Dan Thomey
