Koons Woodbridge Ford - Service Center

Friendly knowledgeable people , work done ahead of schedule and at a fair price, very pleasant experience schedule and at a fair price, very pleasant experience More

Helbert was wonderful. He let me know exactly what I needed for repairs without breaking the bank. He let me know exactly what I needed for repairs without breaking the bank. More

Danny did a great job servicing my vehicle and ensuring seamless work with warranty company seamless work with warranty company More

My service advisor Gabriel was awesome. He was helpful, he helped me meet my expectations for vehicle service. Five star ⭐️ service to him. Thank you! He was helpful, he helped me meet my expectations for vehicle service. Five star ⭐️ service to him. Thank you! More

Straight forward and very helpful every time, never had an issue every time scheduling an appointment great work. an issue every time scheduling an appointment great work. More

The Service Rep, was rude when I complained about something that my truck was doing that it wasn't doing before. No accountability for mistakes on dealers part. These service reps need training on something that my truck was doing that it wasn't doing before. No accountability for mistakes on dealers part. These service reps need training on basic customer service.. More

Fast and efficient service. Helped me save $$ by recommending that I use my Ford Rewards. Helped me save $$ by recommending that I use my Ford Rewards. More

I scheduled two Fords in for service and repair. on 08 December 23. Service Representative Jonathan Poncedeleon was very helpful and ensured all requirements were taken care of in very short time. on 08 December 23. Service Representative Jonathan Poncedeleon was very helpful and ensured all requirements were taken care of in very short time. More

I had to wait 3 hours for the bracer for my lic plate to be put on. be put on. More

Service rep quoted $776 but I ended up paying $1010. He promised to fix the matter but however he doesn’t return my phone calls. Never use this place, they SUCK!!! He promised to fix the matter but however he doesn’t return my phone calls. Never use this place, they SUCK!!! More