Korum Ford-Lincoln

The level of service has always been very consistent and thorough. The service writers, mechanics, cashiers, and parts folks have always been extremely genuine. We never have to question the quality of th thorough. The service writers, mechanics, cashiers, and parts folks have always been extremely genuine. We never have to question the quality of the work being done or have to wonder why it was needed. Never have we had to doubt the need for any necessary repairs. Thank you! More

After buying a 2011 Lincoln at Korum Ford from Reggie Foster, I was thrilled with the whole process at Korum. We talked at length all about what I wanted in the car and I got it. Then I hit a storm grat Foster, I was thrilled with the whole process at Korum. We talked at length all about what I wanted in the car and I got it. Then I hit a storm grate/curb and toasted two custom wheels and one tire. I called and they had me come right down, inspected it, and ordered what I needed. The Parts Dept ordered the wheels from Denver and they came within 2 days. They also took the car in to check any damage underneath. Within 2 days the parts arrived and I had my car back. Aaron and Shawn and crew all came and talked to me to make sure I was satisfied and also helped me with a few "Sync" questions I had. All through this process they called to update me. I can't say enough about the "family" feel you get there. Reggie even came out to check on me when he heard I had damaged the car! Great Service! More

The journey: After a long night of research on The journey: After a long night of research on mulitple brands followed by a long day of visiting multiple dealerships we arrived at the Korum Ford The journey: After a long night of research on mulitple brands followed by a long day of visiting multiple dealerships we arrived at the Korum Ford dealership in Puyallup, WA. My wife and I were looking to trade in her Toyota Camry for a Ford Edge. We were introduced to J.W. Waggoner (one of their salesmen) and he showed geniune hospitality. I've bought 8 cars in the past ten years throughout the U.S., and I've never been shown around the dealership and felt the "feeling" I felt which was one of honest help without the rip-off B.S. The test drive went well, the deal was fair, and ultimately I got exactly what I asked for. My wife is happy. The only improvement I would have would be that the actual processing time of the paperwork from the wheel-n-deal to actual financing paper write-up was a tad slow. I was at the dealership approximately 3.5 hours from drive on, test drive, finance, and drive off. Not bad, but definately could have been better. Regardless, J.W. Waggoner is highly recommeded by me to include his manager Jeff Beaty. Ask for them by name. CPT Ralph P. Aaron Jr. Yelm, WA More