My wife and I had a bit of a special situation. We'd recently purchased a new Hyundai Sonata from another dealer and although we loved the car overall, there was a nagging issue with my wife being able to see out the passenger side (over the hood). As a result, we came into Korum Hyundai and began speaking to Dean Lawthers. We had met Dean before when we had questions regarding something on the Sonata. We decided then, if we ever needed another car, we wanted to discuss it with Dean.
Dean is very sensitive to the Customer's situation and does not pressure. We like that. When we came in to discuss options for the visibility issue my wife was having with the Sonata, Dean was very helpful in giving a possible option of replacing the seat with one that had a manual lift.
We did end up trading the Sonata in on a new Tucson and Dean made that process easy. Love the new car.