Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Kory Hooks Chrysler Dodge Jeep RAM - Service Center
Bowie, TX
407 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
407 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center
Sort by
March 12, 2020
The technician that performed the service evidently doesn't care about keeping the customers vehicles clean . There were oily hand prints on the outer surface of the drivers door just beneath the windo doesn't care about keeping the customers vehicles clean . There were oily hand prints on the outer surface of the drivers door just beneath the window , and front to back . There seemed to be evidence of oil on the steering wheel . There were several places under the hood where oil drops weren't wiped off . Considering how much vehicles cost , it would seem someone working in the vehicle service area would show some consideration for customers property . Maybe a course in customer care would be in order . More
by cwoodard49
Verified Customer
March 11, 2020
I went in for service because of some dash warning I went in for service because of some dash warning lights. The whole team was amazingly fast and efficient and figured out the problem in short or I went in for service because of some dash warning lights. The whole team was amazingly fast and efficient and figured out the problem in short order, and luckily it was something quickly fixed as well. Courteous, fast and efficient. Would recommend to anytime. More
by car00003
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
February 28, 2020
Fast! Accurate! Reasonable! Courtesly! I can't even begin to say how happy I am with this dealership. They took the 7 problems that my normal dealership had deemed unfixable and FIXED them!! Although the ite to say how happy I am with this dealership. They took the 7 problems that my normal dealership had deemed unfixable and FIXED them!! Although the items were no longer under warranty, they gently worked with my budget and kept the prices reasonable. The got my pickup back to me by the deadline I had set, which was an important meeting I had to attend. Everything works now and they put me in the driver's seat of a "Happy Owner." More
by Seventhheavn
Employees Worked With
Mark Ramsay
February 27, 2020
I always enjoy stopping by and visiting with the folks at Patterson. I will buy my next vehicle there when the time comes for a new truck. Patterson. I will buy my next vehicle there when the time comes for a new truck. More
by rtalley396
February 26, 2020
The service Department at Patterson of Bowie is amazing. Mark went above and beyond to work with me and help take care of my transportation needs, they did an excellent job on repairing vehicle and was quic Mark went above and beyond to work with me and help take care of my transportation needs, they did an excellent job on repairing vehicle and was quick about it. Thanks for all the hard work, and great customer support. Sincerely Justin Killion More
by justin_killion
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
February 23, 2020
Mark was very helpful! Great and fast service!!!! Mark greeted me when I came in the door!!! Mark & Taylor should be off on Saturdays! Thank you for the great services greeted me when I came in the door!!! Mark & Taylor should be off on Saturdays! Thank you for the great services More
by janelltay3
February 21, 2020
Everyone was friendly and courteous. Went out of their way to be sure I was satisfied and my car was fixed. Awesome place. Would definitely recommend way to be sure I was satisfied and my car was fixed. Awesome place. Would definitely recommend More
by JANICELEON9
Employees Worked With
Kory Hooks, Mark Ramsay
February 19, 2020
Service was quick and thorough. They also corrected recalls on my truck that I was unaware of which was nice to not have to worry about. Good service. recalls on my truck that I was unaware of which was nice to not have to worry about. Good service. More
by ERIKA.RENEA17
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
February 19, 2020
Always a great experience here at Patterson of Bowie...great and friendly staff. Mark and Taylor take great care of you. Thank you for great service. Bowie...great and friendly staff. Mark and Taylor take great care of you. Thank you for great service. More
by jeanettecox74
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
February 14, 2020
Great service Mark and his team always does a great job for me. They get me back on the road as promptly as possible. Go see them if you need service. Mark and his team always does a great job for me. They get me back on the road as promptly as possible. Go see them if you need service. More
by lextronman
