Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Service experience Knowledgeable and efficient service manager along with his team. Every time I have dealt with Mark has been good. He is thorough and keeps me inform Knowledgeable and efficient service manager along with his team. Every time I have dealt with Mark has been good. He is thorough and keeps me informed. More

They were excellent. Very good service, and very helpful. Good and friendly place to buy a car, or truck. The service department does a excellent job on the service of your car, or truck. Good and friendly place to buy a car, or truck. The service department does a excellent job on the service of your car, or truck. More

They quoted $180 but charged $250 They charged more than quoted price. They called the wrong number when service was done and we didn't know it was ready until we called them. They charged more than quoted price. They called the wrong number when service was done and we didn't know it was ready until we called them. More

SERVICE Mark was able to get my truck in and out in a very timely manner. Mark explained the work that would need to be completed and the price before workin Mark was able to get my truck in and out in a very timely manner. Mark explained the work that would need to be completed and the price before working on the truck. More

First Service on New Vehicle Purchased at Patterson's Their service and personnel are fantastic. I just bought my Journey, however, they have serviced by Chrysler Van and Dodge 3500 truck for years and I Their service and personnel are fantastic. I just bought my Journey, however, they have serviced by Chrysler Van and Dodge 3500 truck for years and I continued to be impressed with every visit. I will not go to any other dealership for anything. More

Service/parts are OUTSTANDING!!!! We had a fuel filter malfunction on the highway outside of Bowie and Patterson Ford brought the part out to us and installed it. You don’t get that se We had a fuel filter malfunction on the highway outside of Bowie and Patterson Ford brought the part out to us and installed it. You don’t get that service just anywhere. Very appreciative of their service and parts departments. Thank you again for your help! More

Not very impressed I bought my new ford in Wichita Falls and i have the total service package i have to come on weekends because of my schedule and your very limited on I bought my new ford in Wichita Falls and i have the total service package i have to come on weekends because of my schedule and your very limited on your service. I don’t feel that I’m getting what I’ve paid for at your automotive service and your service help isn’t very friendly and idk if it’s cause i didn’t buy my ford at your dealership but you need to take look at the ford house and how they run their shop More

Inspection & Washer jet install and converter recall Everyone was very friendly and courteous. I was treated like family and they did a great job. I would definitely return for service and parts. Everyone was very friendly and courteous. I was treated like family and they did a great job. I would definitely return for service and parts. More

Oil Change and rotation The appointment was set and when I arrived it was taken straight back. It took about an hour for both which is about right for both The appointment was set and when I arrived it was taken straight back. It took about an hour for both which is about right for both More

Friendly fast service I was very pleased with the time frame of getting my oil changed & tires rotated. But disappointed in no car wash. The service center I use in Decatur I was very pleased with the time frame of getting my oil changed & tires rotated. But disappointed in no car wash. The service center I use in Decatur always washes the car as a courtesy.. Seems like a small thing but it's just nice to have a nice clean car when service is done. More