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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
395 Reviews

395 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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December 04, 2019

Amazing service advisor and technician! Mark Ramsey did a great job taking care of the repairs to my vehicle and I highly recommend the service department at Patterson of Bowie. More

by LISA.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy the service technician, Mark Ramsay
November 28, 2019

Awesome Customer Service Mark was awesome! Kept me informed and got me in and out quick. They were book full and it was going to be a week before they could even look at it. More

by oldniller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
November 27, 2019

Still Waiting Still waiting on a call to say they have a “loner car” so my car can be correctly diagnosed to see why it shows a code “Hill assist cannot engage” whe More

by DRS.1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mark Ramsay, Jason Warren
November 27, 2019

Exceeds standards The hard work, the helpful service and the polite cooperation exceeded standards. Now I will fill the other thirteen words as best I can. Have a nice More

by JIM.23WEAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Koetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay
November 26, 2019

Patterson Service Provided requested service. Advised of others service items that should be addressed to prevent future issues with vehicle. Would recommend their ser More

by GARYWESEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
November 20, 2019

repair of my truck Everyone was helpful and they fixed the problem quickly. Mark told us how the repairmen would look at the job and how he would try to fix it at his ve More

by mr_mrs_marron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
November 16, 2019

Great service dept. My truck had the check engine light come on. Called Patterson’s, they got me in and fixed the issue while I waited. Service tech came out and explaine More

by JBARJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
October 30, 2019

great service Great Service with on-time delivery. easy to schedule; very helpful. will definitely be back. service after the sale is very good! well done Patter More

by STEWGPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
October 03, 2019

Service light Mark and his guys are great. I had the check engine light come on on my flight truck. They got me back on the road and back to work as soon as they co More

by lextronman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay
October 02, 2019

Enjoyable no pressure Good experience and service after sales seems to be good. There was no pressure to buy a vehicle.. very friendly and easy to work with More

by CWITTMER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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