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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.6
348 Reviews

348 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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April 04, 2019

Inspection & Washer jet install and converter recall Everyone was very friendly and courteous. I was treated like family and they did a great job. I would definitely return for service and parts. More

by shamrock.jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay
Apr 05, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so very much for coming to Patterson of Bowie and working with Mark and Elton. We value every customer and welcome every opportunity to assure your satisfaction.

April 03, 2019

Oil Change and rotation The appointment was set and when I arrived it was taken straight back. It took about an hour for both which is about right for both More

by FARMBOYMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Apr 03, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so very much for coming to Patterson of Bowie and working with Mark. We value every customer and welcome every opportunity to assure your satisfaction.

April 02, 2019

Friendly fast service I was very pleased with the time frame of getting my oil changed & tires rotated. But disappointed in no car wash. The service center I use in Decatur More

by Jeep Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Diaferio, Josh Carpenter
Apr 02, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so very much for coming to Patterson of Bowie and working with Josh and Jim. We value every customer and welcome every opportunity to assure your satisfaction.

March 29, 2019

Mark Ramsey and his whole staff were great Mark Ramsey is the best. We drove from Decatur to Bowie because he was so caring over the phone to hear our issue with our vehicle. We got there at 1 More

by single mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Mar 29, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so very much for coming to Patterson of Bowie and working with Mark. We value every customer and welcome every opportunity to assure your complete satisfaction with the selection of your vehicle.

March 29, 2019

Pleased customer Mark took very good care of me and kept me informed on the progress of the repair. I was even able to see the failed part that helped me understand th More

by CMOORE60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Jason Warren
Apr 01, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so very much for coming to Patterson of Bowie and working with Mark and Jason. We value every customer and welcome every opportunity to assure your complete satisfaction with the selection of your vehicle.

March 28, 2019

Service Appointment Called to request same day service; explained I had limited time. Service rep made appointment as requested, completed service, and had me on the roa More

by DEBORAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Carpenter
Mar 29, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so very much for coming to Patterson of Bowie and working with Josh. We value every customer and welcome every opportunity to assure your complete satisfaction with the selection of your vehicle.

March 04, 2019

😡 dissatisfied Just not a good deal for me.had to have Jeep hauled back. Because air box was full of oil( (2018 Jeep 9000 miles) then I had to go pick it up. Didn't More

by shanghi10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kory Hooks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Warren
Mar 05, 2019 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your feedback. Our apologies for these unforeseen issues. We have reviewed our process when receiving and delivering vehicles to help prevent this moving forward. We sincerely appreciate your business.

October 14, 2016

Service Department is a joke ...unable to do oil changes?? No appointments and a week wait at least? Will never deal with them again..will go down the road to chevy... More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
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