Kramer Chevrolet GMC

Ordered a new Sierra SLT 2500 from Bounds. Everyone was extremely nice from the first moment I walked in the dealership. Rocky and David were both wonderful to work with on the new car but I actually enjo extremely nice from the first moment I walked in the dealership. Rocky and David were both wonderful to work with on the new car but I actually enjoyed shooting the breeze with them even more. I chose Bounds after visiting several other dealerships and not getting the same warm reception. My next vehicle will definitely be bought at Bounds, and I highly recommend that anyone in the surrounding area drive to Livingston, Texas and visit Bounds. More

My wife wanted to get an SUV style vehicle to replace her sedan. I researched numerous SUV style vehicles of other makes and models. We narrowed our choice down to the GMC Terrain. I then researched for a Te sedan. I researched numerous SUV style vehicles of other makes and models. We narrowed our choice down to the GMC Terrain. I then researched for a Terrain with the minimum options we wanted on it. We located one in Livingston, Texas. I called Jan Beverly tosee if it was stillon the lot, and it was. This was on a Friday. I told her we would call Saturday at lunct to see if it was still there. We got there Saturday afternoonaround 3:30pm. Met with Jan who introduced us to Ashley Lanier. From there Ashley showed us the vehicle andlet us test drive it. It was just thevehicle we had been searching for. Ashley started the process of making the vehicle ours. She was very thourough and competent with our paperwork. She even offered us a refreshment will we completed thepaperwork. From there we completed the peperwork with the finance personnel. I was really impressed on the effeciency of everything. Onceit was now ours to driveoff the lot, Ashley had the vehicle prepped and washed and ready to go over thecontrols and options on the vehicle with my wife. She was very thoourogh and only went as fast as to where Wanita understood the controls and options. Ashley stayed well past the closing hours to ensure to answer questions from Wanita and was comfortable with the contorls. This definitely shows that Ashley is dedicated to Customer Satisfaction. In the future I will remember Bounds Autoplex for any new car purchases.... ; More

I was in the marked for a change in transportation and needed a 4-door truck to replace my 2-door Jeep Wrangler. My intent was to better accommodate my two daughters (< 5 Y/O) and to get better gas milea needed a 4-door truck to replace my 2-door Jeep Wrangler. My intent was to better accommodate my two daughters (< 5 Y/O) and to get better gas mileage. Having done some research online, I preferred a late-model Toyota Tacoma for those considerations and for its safety rating. While traveling home to Jasper, TX from Houston, TX, I noticed Bounds Autoplex at about the midway point of my journey in Livingston, TX and decided to peruse their inventory. This was my first physical attempt to shop for a truck, of which I expected to be many. The truck that I bought that day, a 2008 Chevrolet Colorado, offered everything I was looking for and impressed me as a good deal, given the price and low mileage. Johnny Barrera was very friendly and accommodating, giving me little pressure during the process of making the sale. He got me an acceptable offer on the trade-in value for my Jeep and within about 2 hours of my driving onto the lot, we had completed the sale. The dealership was good enough to let me drive the truck home that day (2-hours one-way) and to return the title for my Jeep via mail instead of having to make the round trip to do so. Two weeks after the sale, Johnny was good enough to purchase a missing cup holder for the back bench seat with his own funds and to personally replace a non-functioning reverse light. He has provided incomparable service and I have subsequently recommended him to my father, who is also in the market for a vehicle. More

My friend and i were lookjng for great costumer service and knowledgable associates when purchasing his new truck, and what we recieved at bounds autoplex was more than that. Everyone was more than just kn and knowledgable associates when purchasing his new truck, and what we recieved at bounds autoplex was more than that. Everyone was more than just knowledgable and helpful, they were honest and very supportive of their military service members That's what sealed the deal for us. Thanks for the great experience and a good looking merchandise ;) ! More

All sales personnel were delightful to deal with. They were courteous and knowledgeable of the their products. Went out of their way to satisfy my wife and I. A GOOD CAR BUYING EXPERIENCE Noble & F were courteous and knowledgeable of the their products. Went out of their way to satisfy my wife and I. A GOOD CAR BUYING EXPERIENCE Noble & Faye Eden More

We were involved is a bad wreck out of town and 350 miles away from home. We needed to replace our 2007 Suburban quickly. We shopped the Houston area Dealers but chose to get our replacement from Bounds. The away from home. We needed to replace our 2007 Suburban quickly. We shopped the Houston area Dealers but chose to get our replacement from Bounds. The people were straightforward with not only the price but scheduling the pickup of the new vehicle. I would highly recommend that you check this dealer out when you are in the market for a new or used car. I will be for future purchases. More

When my husband told me we would be driving to Livingston to buy a car I thought he had gone crazy. What could Livingston have that Richmond doesn't. Well I soon found out. Our experience was nothing but goo to buy a car I thought he had gone crazy. What could Livingston have that Richmond doesn't. Well I soon found out. Our experience was nothing but good. Upon arrival we got nothing but kindness and consideration for our drive out there. Ashley began our process and was there until the very end. I have an 18 month old son and he was so happy to be able to walk around and see all the people. Everyone was so nice and helpful to us. I felt like we were at a friend's house, not a auto dealership. Would I recommend Bound Autoplex...yes, most definetly. I gave the overall experience a 4 only because I heard an older gentleman make a comment about an older Hispanic woman behind her back that I thought was a little offensive. Nothing horrible, just a little snyde. Overall we had a good experience with fair pricing. We would drive out there again if we found something we were looking for way out in Livingston. More

I felt everyone I dealt with was very friendly. I was also very impressed with how honest and knowledgable Ashley Lanier was. When I left to go think about seriously buying a car... I knew I would go bac also very impressed with how honest and knowledgable Ashley Lanier was. When I left to go think about seriously buying a car... I knew I would go back to her, she made it a very easygoing experience for me! Everyone was really a pleasure to deal with! And that's the honest truth!! More

This dealership was fantastic. The employees were super easy to work with. They made the buying experience very pleasant. This is the way your product (Chevrolet) should be represented- a super produc easy to work with. They made the buying experience very pleasant. This is the way your product (Chevrolet) should be represented- a super product sold by professional people. More

I have bought three Dodge vehicles from Bounds. They have always been very friendly and helpful in both sales and service. I have my vehicles serviced at Bounds and have found the service department to be ve always been very friendly and helpful in both sales and service. I have my vehicles serviced at Bounds and have found the service department to be very professional and helpful. I would highly recommend this dealer. More