
Krenzen Auto Mall
Duluth, MN
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311 Reviews of Krenzen Auto Mall
We are in vacation, and when I explained the need to the service department folks through their online chat feature, I got a speedy reply with an appointment for early afternoon. Both men in the service service department folks through their online chat feature, I got a speedy reply with an appointment for early afternoon. Both men in the service department were pleasant and helpful. Our wait time was minimal, and the peace of mind I have knowing the work is done and done well is tremendous. The service area was clean and open. The customer waiting area was clean and comfortable too. If I lived nearby, today’s interaction with the service department and the service work as well would bring me back to Krazen Auto here in Duluth, and I would recommend it to others as well. More
Loved everything and everyone at Krenzen. The process went smoothly and flawless, it was actually a joy doing business with them. Thank you David Henkel for being great and pleasant and very The process went smoothly and flawless, it was actually a joy doing business with them. Thank you David Henkel for being great and pleasant and very helpful More
I am very pleased with krenzen and the people I dealt with. Im sure I will never go anywhere else to to buy a car and I will definitely spread the word to everyone I know. Special thank you to David Henk with. Im sure I will never go anywhere else to to buy a car and I will definitely spread the word to everyone I know. Special thank you to David Henkel he was great to deal with and very kind and informative. More
Totally unsatisfying experience, routine maintenance done, along with a recall, and problems with a tire losing pressure. The service writer first had me pay another person’s bill, when I tried to retri done, along with a recall, and problems with a tire losing pressure. The service writer first had me pay another person’s bill, when I tried to retrieve my vehicle it was not where it should have been if completed. At that point he figured out he made a mistake. When the service was complete I paid my bill and found serveral parts sitting on my console and asked what they were for, service writer reinstalled the parts. Part of the service was to repair a tire that loses pressure, I was told there was no leak found and paid for that service of checking the tire, the following morning the tire had lost pressure again I have little confidence in this particular Honda dealership and will not be returning More