Krieger Ford Inc

Krieger Ford Inc responded

Thank you for your glowing feedback! We greatly appreciate your continued trust and loyalty in our dealership. It has been an absolute pleasure serving you since 2007, and we are thrilled to hear that this is the fifth vehicle you have acquired through us. At our dealership, we prioritize professionalism, personability, and an enjoyable experience for our valued customers like you. Carl is an exceptional member of our team who possesses an in-depth knowledge of Ford vehicles. We are delighted that he has consistently provided you with clear explanations, ensuring that all your questions are answered to your satisfaction. Rest assured, we are committed to maintaining the highest standards of customer service and expertise. We are thrilled to be your go-to dealership, and we look forward to serving you for many more years until Carl's eventual retirement. Should you have any further vehicle needs or inquiries, please do not hesitate to reach out. Thank you once again for your kind words and for choosing us as your trusted car dealership!

Krieger Ford Inc responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Carl provided you with exceptional service and made your vehicle purchase a pleasant and satisfying one. At our dealership, we take pride in our team's dedication to providing a patient and helpful experience for our customers. We understand the importance of not being pushy and allowing you to make decisions at your own pace. It's wonderful to know that Carl embodied these qualities during your interactions. We also appreciate that Carl went the extra mile by spending additional time with you, ensuring that you were fully acquainted with all the features of your new vehicle. We believe that understanding the functionality and capabilities of your vehicle is crucial for a satisfying ownership experience. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any further questions or need any assistance in the future, please feel free to reach out to us. Thank you once again for choosing us as your dealership, and we look forward to serving you in the future!

Krieger Ford Inc responded

Thank you for sharing your experience with us! We're glad to hear that Jacob, one of our team members, recognized your need for specific features in a used truck and recommended speaking with Scott. It's great to know that Scott was able to help you explore the option of customizing a new truck to meet your specifications. We take pride in our team's expertise and their ability to navigate our ordering system to provide accurate information. Scott's knowledge and professionalism clearly made a positive impact on your buying journey, and we appreciate your kind words about his assistance. Furthermore, it's wonderful to hear that Harold, our financing expert, explained your financing options and extended warranty coverage to ensure you were well-informed throughout the process. Congratulations on taking delivery of your new F-150 in early May 2023! We hope it's everything you wanted and more. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our dealership, and we wish you many enjoyable miles with your new truck!

Krieger Ford Inc responded

Thank you so much for taking the time to share your wonderful experience with Kevin, our outstanding salesman! We are thrilled to hear that he exceeded your expectations and made your car buying experience amazing. We pride ourselves on providing exceptional service, and Kevin is truly a valuable member of our team. His dedication to honesty and straightforwardness is something we greatly appreciate, and we are delighted that it resonated with you. We understand that purchasing a car is a significant decision, and we are thrilled that Kevin helped you find the car of your dreams. It brings us joy to know that you are satisfied with your purchase. Thank you once again for your kind words and for choosing Krieger Ford. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.

Krieger Ford Inc responded

Thank you for sharing your experience with us! We appreciate your trust in our dealership and are delighted to hear about your positive interaction with Scott Mortland during the ordering and delivery process of your new 2023 Ford Super Duty Truck. It's fantastic to know that Scott was able to assist you promptly and provide quick responses to all your inquiries during the ordering process. We pride ourselves on our team's dedication to excellent customer service, and Scott exemplifies that commitment. We are thrilled that your new truck was prepped and ready for pickup in a timely manner upon its arrival. Our goal is to ensure a smooth and enjoyable car buying experience, and we are glad to have met your expectations. Thank you for choosing Krieger as your dealership of choice, and we sincerely appreciate your kind words. Should you have any further questions or require assistance in the future, please feel free to reach out. We are here to serve you.

Krieger Ford Inc responded

Thank you so much for taking the time to share your positive experience at Krieger Ford. We greatly appreciate your feedback and are thrilled to hear that Scott, Dennis, and Rick were instrumental in addressing your concerns and ensuring your satisfaction with your recent purchase of an F-150. At Krieger Ford, we strive to provide exceptional customer service, and it's gratifying to know that our team members went above and beyond to meet your needs. We believe in creating a supportive and enjoyable car-buying experience for all our customers, and we're delighted that we could make a difference for you. We will make sure to pass on your kind words to Scott, Dennis, and Rick, as they will be thrilled to know that their efforts made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help. Once again, thank you for choosing Krieger Ford. We value your business and look forward to serving you again in the future.

Krieger Ford Inc responded

Thank you for taking the time to leave a review about your recent purchase at Krieger. We are thrilled to hear that you are enjoying your 75th anniversary F-150 and have already put 200 miles on it. It's great to know that our team member Carl provided you with exceptional service, and we appreciate your loyalty to our dealership over the years. We are delighted to hear that your wife is already planning some road trips in the new truck and we hope you both have many enjoyable adventures ahead. As for the new Broncos, we couldn't agree more - they are a blast to drive! We look forward to seeing you again soon and helping you find the perfect vehicle for your needs. Thank you for choosing Krieger for your automotive needs.

Krieger Ford Inc responded

Thank you for taking the time to share your positive experience at Krieger Ford! We are thrilled to hear that our team made you feel right at home over the phone and that you found our team to be efficient and friendly when you visited our store. At Krieger Ford, we take pride in providing exceptional customer service to every person who walks through our doors or contacts us over the phone. We are delighted to hear that you found our team to be efficient and professional, and we appreciate your recommendation. We take our customers' feedback seriously, and we will be sure to share your kind words with our team. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to help you with your automotive needs. Thank you for choosing Krieger Ford for your next new or used vehicle.

Krieger Ford Inc responded

Thank you for taking the time to share your positive experience at Krieger Ford! We are thrilled to hear that you had an exceptional car buying experience with us and that our team members treated you like family. We understand the challenges of maintaining an adequate workforce in today's market, and we are proud to have long-term team members who are dedicated to providing the best possible service to our customers. We appreciate your loyalty and trust in us, and we are delighted to hear that you are enjoying your new 2022 Mustang GT. At Krieger Ford, we take pride in providing a wide selection of new and used vehicles to our customers, and we are pleased to hear that you found what you were looking for with us. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Krieger Ford for your automotive needs.

Krieger Ford Inc responded

Thank you for your positive review of Krieger Ford and for sharing your experience with us. It's great to hear that Carl Easley provided excellent customer service and that you have had a positive experience with him as your salesman. Building trust and finding a good deal are important factors when purchasing a car, and it sounds like Carl has done an excellent job in ensuring that you are well taken care of. We appreciate your loyalty and hope to continue serving you in the future.