Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kruse Buick GMC
Marshall, MN
21 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 21 reviews
May 07, 2025
I was fully prepared to purchase a vehicle from this dealership, but they refused to complete the sale because I declined their "Platinum Package." The manager who contacted me was irate simply because dealership, but they refused to complete the sale because I declined their "Platinum Package." The manager who contacted me was irate simply because I chose not to spend money on a package I found unnecessary. I cannot recommend this dealership, and I strongly advise against being pressured into purchasing the so-called "Platinum Package." It felt more like a sales tactic than a genuine value. More
by andyjared
Employees Worked With
Mike VanIperen
April 07, 2025
Shane was a great sales person throughout this transaction - definitely a 5/5! Mike also did a great job with questions we had. Thank you transaction - definitely a 5/5! Mike also did a great job with questions we had. Thank you More
by tesspridal
Employees Worked With
Shane Nokleby, Mike VanIperen
March 11, 2025
Not a painful experience. Salesman was straight forward and was helpful to us in making our decision on what to purchase. Salesman was straight forward and was helpful to us in making our decision on what to purchase. More
by rwake
Employees Worked With
Shane Nokleby, Kyle McKinzie, Mike VanIperen, Jason Hoffman
January 16, 2024
Fast and excellent service Chuck the service advisor is the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you wi the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you with no pressure. More
by Brooklyn904
Employees Worked With
Chuck, service advisor, Jason Hoffman
September 06, 2022
We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his cus The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service! More
by stacey.lynn281
Employees Worked With
Luke
September 01, 2022
It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them. More
by Breana White
Employees Worked With
Maxx
