
Kruse Buick GMC
Marshall, MN
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I was fully prepared to purchase a vehicle from this dealership, but they refused to complete the sale because I declined their "Platinum Package." The manager who contacted me was irate simply because dealership, but they refused to complete the sale because I declined their "Platinum Package." The manager who contacted me was irate simply because I chose not to spend money on a package I found unnecessary. I cannot recommend this dealership, and I strongly advise against being pressured into purchasing the so-called "Platinum Package." It felt more like a sales tactic than a genuine value. More
Shane was a great sales person throughout this transaction - definitely a 5/5! Mike also did a great job with questions we had. Thank you transaction - definitely a 5/5! Mike also did a great job with questions we had. Thank you More
Not a painful experience. Salesman was straight forward and was helpful to us in making our decision on what to purchase. Salesman was straight forward and was helpful to us in making our decision on what to purchase. More
Fast and excellent service Chuck the service advisor is the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you wi the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you with no pressure. More
We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his cus The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service! More
It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them. More