Kundert Volvo of Hasbrouck Heights - Service Center

Excellent communication Given an accurate update as to the diagnosis of the problem. Courtesy was extended to me throughout the entire process. Michael and Pete answered all Given an accurate update as to the diagnosis of the problem. Courtesy was extended to me throughout the entire process. Michael and Pete answered all my questions. More

Customer Service Par Excellence Brought my car in for an oil change and tire rotation and was delighted that Chip Griffin was my advisor. He is so seasoned and good-natured that an o Brought my car in for an oil change and tire rotation and was delighted that Chip Griffin was my advisor. He is so seasoned and good-natured that an occasion for routine maintenance is a rich experience. Chip is customer-oriented. He advised me so as to avoid a big repair bill! I tried putting my automatic transmission in the manual low gear mode to use the braking power of the engine and preserve my brakes. Chip told me that it's cheaper to replace my brakes than transmission. My old car got a clean bill of health. This is a destination dealership. Never a suggestion of unnecessary work and work performed here stands the test of time. More

Great Service We requested an appointment to have our car serviced and we got an appointment immediately. We have always serviced and bought all our Volvo's at th We requested an appointment to have our car serviced and we got an appointment immediately. We have always serviced and bought all our Volvo's at this dealership for over 18 years and would never go to another dealership. Everyone is so friendly and most of the employees have been with them for just as many years. This is a family operated business and we found them to be honest. I have been helped by Pete, Chip and Mike on different occasions over the years and found them all to be honest and professional. More

Professional, personal, excellent service experience . I have known Pete Pesce for many years as a friend & advisor (I am now on my 9th volvo). He is a professional who has a knowledge of volvos that is l I have known Pete Pesce for many years as a friend & advisor (I am now on my 9th volvo). He is a professional who has a knowledge of volvos that is legend. Aside from his knowledge, he always goes out of his way to be courteous and friendly. There are times when I have a problem and i call Pete; who always takes the time to talk me through the problem I go to kundert because of Pete. More

Great people. This is great family business . Very honest, helpful and proffesional. Chip is the best. Always try's to accommodate our needs . Quality of work is ex This is great family business . Very honest, helpful and proffesional. Chip is the best. Always try's to accommodate our needs . Quality of work is excellent More

Chip was great Chip us always very helpful and always is very courteous. I enjoy working with him. Please compliment him on his excellent customer service. Thank you Chip us always very helpful and always is very courteous. I enjoy working with him. Please compliment him on his excellent customer service. Thank you Chip you deserve an award. More

service department I have been a customer of this Volvo dealer for almost 10 years. When I schedule service the job is done correctly and in an appropriate time frame. I have been a customer of this Volvo dealer for almost 10 years. When I schedule service the job is done correctly and in an appropriate time frame. I get my car detailed here once a year for the past few years. BEST detail I have ever had (every year for the past 4 years)... interior & exterior always look like a brand new car when I pick it up. The service department was a big motivator to buy from this dealer when I was due for a new volvo. More

Wonderful Service Experience Car was brought in for a check on the AWD feature on my 2013 Volvo S60. I was able to obtain a quick appointment and that with with a loaner involved. Car was brought in for a check on the AWD feature on my 2013 Volvo S60. I was able to obtain a quick appointment and that with with a loaner involved. Chip explained the issue on why the message was coming on and kept me updated throughout the day on the diagonis and cost. Service was completed the same day and car returned to me that evening. I have been a customer since 2005 and plan to stay with the Kundert Family for a very long time. More

Great This was a general maintenance appointment, and it was smooth as usual. They also upgraded my software. Free of charge! (Unfortunately, I forget which This was a general maintenance appointment, and it was smooth as usual. They also upgraded my software. Free of charge! (Unfortunately, I forget which employee worked with me.) More

Great Services Experience I have been to this service centre twice. once for change in wind shield and 2nd time for quick fix on recall. I have found the team to be extremely r I have been to this service centre twice. once for change in wind shield and 2nd time for quick fix on recall. I have found the team to be extremely responsive, willing to work with you insurance matters and provide top notch service (rental car, pick up or drop, concierge etc). over the experience was outstanding and i would recommend them for their ease of getting an appointment and reasonable estimate for service effort and time. More