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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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January 15, 2020

I was very displeased by the service department on this visit. My 2017 Sierra has been exclusively serviced by your dealership since new. I was charged $10 for a damaged lug nut, that was undoubtedly damag More

by stevebranger
Recommend Dealer
No
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Kunes Buick GMC of Greenfield responded

We value the opportunity to learn of your experience here at John Paul’s Buick GMC. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Mike Evans - Service Director

January 15, 2020

oil change All work completed efficiently and satisfactorily. All employees I dealt with were courteous and pleasant to deal with. I would definitely recommend More

by vschroeder3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I don't know the name of the girl at the cashier's desk.
Jan 17, 2020 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Evans - Service Director

January 14, 2020

I was very satisfied with the wirk Service personnel very friendly and courteous. Younger girl at the desk where you pay your bill looked like she was having a bad day and not frien More

by ALCONNIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don ‘t remember the names.
Jan 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing John Paul's Buick GMC! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 05, 2020

Great Service From the moment I arrived i felt welcome. I was greeted, and checked in fast. I went in for a diagnostic, and was called an hour later with the detail More

by LUISIRIZARRYBORRELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Kunes Buick GMC of Greenfield responded

Luis, thank you for sharing this great feedback with us. We feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Mike Evans - Service Director

January 04, 2020

Service on my Encore passenger side warning light Great service from Joe Carinia( probably spelled his name wrong. ) And another Joe who that took a drive with me. The passenger lane warning light f More

by PCRAIGOVERLOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carinia at the check in desk and Joe that took the test drive with me.
Jan 08, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback! We are happy to hear about your positive experience at John Paul's Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Mike Evans - Service Director

December 31, 2019

Oil Change On time and as requested. The tires were rotated and service explained clearly by Steve. The bill was ready when we came to pickup vehicle and vehicle More

by AcadiaGMCOwner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Koenig
Jan 06, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Mike Evans - Service Director

December 29, 2019

30,000 miles check up or Not!! I was told to bring these new cars in for a 30,000 mile check up. The service guy appeared to pick and choose what services should be done. I though More

by Speedmonger58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for putting your trust in John Paul's Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Mike Evans - Service Director

December 29, 2019

Top Auto Dealer in Wisconsin! This is one top Auto dealer, top notch cars , great staff and service center!! I would recommend this dealership to friends anytime. It's like one big More

by FRANKV19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera
Jan 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 28, 2019

Good service Oil change was done on time and the inspection is reassuring too. I needed a car wash and I received a complimentary one . This was a pleasant surpris More

by butchsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but she was nice
Dec 31, 2019 -

Kunes Buick GMC of Greenfield responded

We are glad to hear you enjoyed your recent visit to our service department. At John Paul's Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Mike Evans - Service Director

December 28, 2019

Voluntary Recall Fast and friendly service, My vehicle was finished before its promised time. All of my questions and concerns were addressed. They are always super in More

by Kristina G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Evans - Service Director

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