Kunes Buick GMC of Greenfield - Service Center

Hi this trip was an oil change very fast and inexpensive. The service young lady was very polite and helpful. Also the lady at check out counter was awesome The service young lady was very polite and helpful. Also the lady at check out counter was awesome More

Service was Terrible car Went in working and come back with a blown motor,I’m in the process of filing a lawsuit against John Paul for damages done to my car would not recommend a dealer to no one with a blown motor,I’m in the process of filing a lawsuit against John Paul for damages done to my car would not recommend a dealer to no one More

Customer service was great and everyone that I asked for help they were very helpful and friendly’ help they were very helpful and friendly’ More

Always very satisfied with the quality of work done and the professionalism of the employees the professionalism of the employees More

Fixed recall and tried to fix back shade; now no AM radio. Will take back again radio. Will take back again More

From the appointment to the timely quality service and explanations from my service manager , I was very pleasantly surprised. explanations from my service manager , I was very pleasantly surprised. More

Everyone is always most friendly and helpful, from service department to sales person Luis Herrera. service department to sales person Luis Herrera. More

Solomon is a man of his word and I am so glad that he’s my contact person in the service department! It’s comfortable for me to call him up at any time just to ask him a question. He’s friendly, thorough my contact person in the service department! It’s comfortable for me to call him up at any time just to ask him a question. He’s friendly, thorough and professional! More

Good communication. Reviewed all work performed. A little chaotic in the morning. Staff is well trained and worked through all situations well. chaotic in the morning. Staff is well trained and worked through all situations well. More

They over booked for the tire job I had an appointment for almost 2 weeks so the wait was much longer than it should have been. Then I waited almost 30 minutes to get my vehicle brought around for me afte for almost 2 weeks so the wait was much longer than it should have been. Then I waited almost 30 minutes to get my vehicle brought around for me after I flagged down a runner and asked because the checkout person neglected to confirm they heard the call out. They really need to do much better to keep return customers. Booking 4 tire jobs and having only one machine is inexcusable when people are waiting 4 hours for a service that should be much faster, that’s what appointments are for! I’m highly disappointed in this experience, I can go anywhere else and get better service. More