Kunes Buick GMC of Oak Creek

Diego got me my dream car that I wanted! Him and Isaiah the manager were fantastic. I really recommend this dealership to your friends and family. Him and Isaiah the manager were fantastic. I really recommend this dealership to your friends and family. More

Getting some service done @ Kunes. Initially worked with Terry on getting me a quote for the work and lets just say he doesn't know what the xxxx he's talking about. I tried schooling Initially worked with Terry on getting me a quote for the work and lets just say he doesn't know what the xxxx he's talking about. I tried schooling him on the knowledge and gave him the benefit of the doubt cause he was a cocky young cat, but I quickly realized he has no customer service etiquette or desire to work with clients to gain not only trust, but confidence in the co/GMC brand he represents; Kunes. He also mislead on the extremely high quoted price so either crunch him for a better quote or move along; he doesn't care about co image. After the debacle, I went to collect my truck and was going to take it elsewhere for service but I ran into the GM who I knew from HS and the Footbal team (Go Panthers) so lets just say he convinced me to get the work done there. Mainly by cutting the quote in half, which was significant enough to change my mind. Overall, I do recommend Kunes, but do not recommend Terrell in the Service Dept. Talk to Jacob..he'll take care of you better. More

Salesman was great. Service department was a disappointment. There’s a problem with the driver’s side windshield wiper and they couldn’t be bothered to take care of it. Service department was a disappointment. There’s a problem with the driver’s side windshield wiper and they couldn’t be bothered to take care of it. I live 3 hours from the dealership, so it would have been a big deal to me to take care of it right then. I was denied a drive away temporary license plate, even though I was charged for one. They put on my license plate from the vehicle I traded in. When I went to my local license bureau to have the vin number verified because of an out of state purchase, I was informed that it was illegal for me to drive this new vehicle with my old plate. I am not allowed to use that plate until title work is completed and registration is done. So, my brand new Terrain is sitting in a garage until paperwork is finally taken care of. Dealership seems to be taking their time to send this in. More

I was very impressed with the customer service and passion from multiple members of the staff. Malachi immediately approached us and asked if he could assist us. I asked him lots of questions and he w passion from multiple members of the staff. Malachi immediately approached us and asked if he could assist us. I asked him lots of questions and he was very patient. He offered to let us drive the vehicle and I was thrilled when he offered to come with us, so he could show me all the features. I don’t think I would have like the car or felt confident if he had not taken the time to show me everything. I appreciated his knowledge of the vehicle. His colleague Nick was also super friendly and helpful. We appreciated that everyone worked so well together to help the customers. Moises was also phenomenal and a pleasure to work with. Overall, the entire experience was lovely, and quite pleasant. The manager also spoke of with us I think his name was Tyler, he was also an incredible manager and very informative and considerate. I will definitely recommend this team to anyone looking to purchase a vehicle. Thanks to everyone for making this such a pleasant experience for us. More

go see Isaiah Gonzalez excellent service make sure you go in see him thanks again in see him thanks again More

Customer service is awesome! ! Our sales guy Isaiah is always friendly and listens. Financing was smooth and fast. Moi knows how to get a deal done. I have been to the service dep ! Our sales guy Isaiah is always friendly and listens. Financing was smooth and fast. Moi knows how to get a deal done. I have been to the service department twice, both times it was exceptional. More

Great dealership great services easy easy deals put together I recommend coming here. They’re the very best. Isaiah took very good care of me and so did Hector together I recommend coming here. They’re the very best. Isaiah took very good care of me and so did Hector More

I had a very disappointing experience with Kunes Buick GMC of Oak Creek. Their online prices seem too good to be true—and that’s because they are. Once you dig in, the hidden fees start stacking up and su GMC of Oak Creek. Their online prices seem too good to be true—and that’s because they are. Once you dig in, the hidden fees start stacking up and suddenly you’re thousands above the market. I was quoted an “out the door” price that seemed inflated and included a bunch of unnecessary add-ons like a “security package” I explicitly declined. I asked repeatedly for their best and final price, and after a lot of back-and-forth, they quoted me a super high price, but below sticker. Meanwhile, I found an identical brand-new truck at another dealership—same trim, same options—for over $4,000 less, no haggling, and no games. When I told them about the better price, they tried to cast doubt, asking if the truck was a loaner or used. It wasn’t—it had 23 miles on it and was truly new. That dealership even mentioned they get a lot of customers who’ve had similar experiences with Kunes. Now I understand why. I ended up purchasing from the other dealer with zero stress. The process was fast, transparent, and professional—everything Kunes was not. If you’re shopping here, be prepared for hidden costs and a lot of sales spin. I’d strongly recommend taking your business elsewhere. More

I cannot say enough great things about Brody & Jay and the rest of the Oak Creek team. The car buying experience can be extremely overwhelming and exhausting but they were very welcoming and helpful and m the rest of the Oak Creek team. The car buying experience can be extremely overwhelming and exhausting but they were very welcoming and helpful and most importantly reassuring. They were very direct and up front about everything. I’d go there every week to buy a car if I could haha that’s how smooth the whole process was! I got the car of my dreams, which I never thought would’ve been possible that day. If you’re on the market, I highlyyyy recommend this dealership!!! Thank you guys again!! More

We were greeted and assisted with full attention by a very friendly, knowledgeable and professional sales associate Angel Nungaray. It was nice to have someone that understands and speaks Spanish to bett very friendly, knowledgeable and professional sales associate Angel Nungaray. It was nice to have someone that understands and speaks Spanish to better explain the options and deals the dealership is offering. The dealership has large quantity of automobiles to pick from compared to other dealerships they work with your needs as a customer. Will definitely recommend to family and friends! More