Kunes Buick GMC of Oak Creek

I was very impressed with the customer service and passion from multiple members of the staff. Malachi immediately approached us and asked if he could assist us. I asked him lots of questions and he w passion from multiple members of the staff. Malachi immediately approached us and asked if he could assist us. I asked him lots of questions and he was very patient. He offered to let us drive the vehicle and I was thrilled when he offered to come with us, so he could show me all the features. I don’t think I would have like the car or felt confident if he had not taken the time to show me everything. I appreciated his knowledge of the vehicle. His colleague Nick was also super friendly and helpful. We appreciated that everyone worked so well together to help the customers. Moises was also phenomenal and a pleasure to work with. Overall, the entire experience was lovely, and quite pleasant. The manager also spoke of with us I think his name was Tyler, he was also an incredible manager and very informative and considerate. I will definitely recommend this team to anyone looking to purchase a vehicle. Thanks to everyone for making this such a pleasant experience for us. More

go see Isaiah Gonzalez excellent service make sure you go in see him thanks again in see him thanks again More

Customer service is awesome! ! Our sales guy Isaiah is always friendly and listens. Financing was smooth and fast. Moi knows how to get a deal done. I have been to the service dep ! Our sales guy Isaiah is always friendly and listens. Financing was smooth and fast. Moi knows how to get a deal done. I have been to the service department twice, both times it was exceptional. More

Great dealership great services easy easy deals put together I recommend coming here. They’re the very best. Isaiah took very good care of me and so did Hector together I recommend coming here. They’re the very best. Isaiah took very good care of me and so did Hector More

I had a very disappointing experience with Kunes Buick GMC of Oak Creek. Their online prices seem too good to be true—and that’s because they are. Once you dig in, the hidden fees start stacking up and su GMC of Oak Creek. Their online prices seem too good to be true—and that’s because they are. Once you dig in, the hidden fees start stacking up and suddenly you’re thousands above the market. I was quoted an “out the door” price that seemed inflated and included a bunch of unnecessary add-ons like a “security package” I explicitly declined. I asked repeatedly for their best and final price, and after a lot of back-and-forth, they quoted me a super high price, but below sticker. Meanwhile, I found an identical brand-new truck at another dealership—same trim, same options—for over $4,000 less, no haggling, and no games. When I told them about the better price, they tried to cast doubt, asking if the truck was a loaner or used. It wasn’t—it had 23 miles on it and was truly new. That dealership even mentioned they get a lot of customers who’ve had similar experiences with Kunes. Now I understand why. I ended up purchasing from the other dealer with zero stress. The process was fast, transparent, and professional—everything Kunes was not. If you’re shopping here, be prepared for hidden costs and a lot of sales spin. I’d strongly recommend taking your business elsewhere. More

I cannot say enough great things about Brody & Jay and the rest of the Oak Creek team. The car buying experience can be extremely overwhelming and exhausting but they were very welcoming and helpful and m the rest of the Oak Creek team. The car buying experience can be extremely overwhelming and exhausting but they were very welcoming and helpful and most importantly reassuring. They were very direct and up front about everything. I’d go there every week to buy a car if I could haha that’s how smooth the whole process was! I got the car of my dreams, which I never thought would’ve been possible that day. If you’re on the market, I highlyyyy recommend this dealership!!! Thank you guys again!! More

We were greeted and assisted with full attention by a very friendly, knowledgeable and professional sales associate Angel Nungaray. It was nice to have someone that understands and speaks Spanish to bett very friendly, knowledgeable and professional sales associate Angel Nungaray. It was nice to have someone that understands and speaks Spanish to better explain the options and deals the dealership is offering. The dealership has large quantity of automobiles to pick from compared to other dealerships they work with your needs as a customer. Will definitely recommend to family and friends! More

I am very disappointed we took our 2021 ford f150 Truck will not start we were told we needed to replace electrical panel spent 1300plus to fix. Received call ready to be picked up. Today pick up and it w will not start we were told we needed to replace electrical panel spent 1300plus to fix. Received call ready to be picked up. Today pick up and it will not start. Spoke with Service Department and tells me it was working and we turned on every day and no issues. Tells me will.we were hoping that would of fix it. How your going to hope. Either you know or don't know. I have no confidence in this location. More

I was greeted, listened to and presented some car options that satisfied my car needs. that satisfied my car needs. More

WORST EXPERIENCE EVER! !! Do not call or go to this dealership, all of the Kunes lots. We had a very specific vehicle in mind, knew it would be difficult to find and we u !! Do not call or go to this dealership, all of the Kunes lots. We had a very specific vehicle in mind, knew it would be difficult to find and we understood that. Other dealerships were very understanding and added us to a list and would call if/when what we were looking for came in. NOT KUNES!! They lied, over and over and over again on the phone and via email. Yes that vehicle is here, we have options for you to look at, come on in. We left work early so we could get there by 7pm and of course the scammers, xxxxxxxx, liars, lied about the vehicle being there and completely wasted our time and money. Oh, but would you like to look at a vehicle that is 20k more?! Seriously?! This is their bait-and-switch tactic apparently. This experience resulted in significant lost time and wages, along with unnecessary frustration. It is unacceptable that your sales team failed to listen to our needs, repeatedly misled us and ultimately wasted our time with a bait-and-switch approach. More