
Kunes Buick GMC of Oak Creek
Oak Creek, WI
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We were greeted and assisted with full attention by a very friendly, knowledgeable and professional sales associate Angel Nungaray. It was nice to have someone that understands and speaks Spanish to bett very friendly, knowledgeable and professional sales associate Angel Nungaray. It was nice to have someone that understands and speaks Spanish to better explain the options and deals the dealership is offering. The dealership has large quantity of automobiles to pick from compared to other dealerships they work with your needs as a customer. Will definitely recommend to family and friends! More
I am very disappointed we took our 2021 ford f150 Truck will not start we were told we needed to replace electrical panel spent 1300plus to fix. Received call ready to be picked up. Today pick up and it w will not start we were told we needed to replace electrical panel spent 1300plus to fix. Received call ready to be picked up. Today pick up and it will not start. Spoke with Service Department and tells me it was working and we turned on every day and no issues. Tells me will.we were hoping that would of fix it. How your going to hope. Either you know or don't know. I have no confidence in this location. More
WORST EXPERIENCE EVER! !! Do not call or go to this dealership, all of the Kunes lots. We had a very specific vehicle in mind, knew it would be difficult to find and we u !! Do not call or go to this dealership, all of the Kunes lots. We had a very specific vehicle in mind, knew it would be difficult to find and we understood that. Other dealerships were very understanding and added us to a list and would call if/when what we were looking for came in. NOT KUNES!! They lied, over and over and over again on the phone and via email. Yes that vehicle is here, we have options for you to look at, come on in. We left work early so we could get there by 7pm and of course the scammers, xxxxxxxx, liars, lied about the vehicle being there and completely wasted our time and money. Oh, but would you like to look at a vehicle that is 20k more?! Seriously?! This is their bait-and-switch tactic apparently. This experience resulted in significant lost time and wages, along with unnecessary frustration. It is unacceptable that your sales team failed to listen to our needs, repeatedly misled us and ultimately wasted our time with a bait-and-switch approach. More
I was tempted to purchase a new vehicle from this dealer, but after the extremely poor service, I’ve decided to go to another dealer. I do not recommend this dealership and suggest that whoever reads this to but after the extremely poor service, I’ve decided to go to another dealer. I do not recommend this dealership and suggest that whoever reads this to take your business elsewhere. More
I recently acquired a vehicle at this esteemed location and it was a truly exceptional experience. The support provided was outstanding. My sales associate, Jordan, demonstrated unparalleled expertise in h and it was a truly exceptional experience. The support provided was outstanding. My sales associate, Jordan, demonstrated unparalleled expertise in his field and his enthusiasm was evident throughout the process. He exceeded expectations to ensure I drove away in my ideal vehicle. I departed with a 2025 model and remain exceedingly satisfied. I would like to express my sincere appreciation - you serve as a model of excellence. This location exemplifies outstanding service and professionalism. More
I had an oil change and Tire rotation on 11/6/24. No problem with that service. I complained my brakes still still scraping noise and often pulse. this is not at high speeds. I had my front brakes No problem with that service. I complained my brakes still still scraping noise and often pulse. this is not at high speeds. I had my front brakes pads and rotors replaced May of '23, my rear brakes pads and rotors may of '24. Also bought 4 brand new tires. Each time I let them know the brakes are still scraping and some shimmy upon braking. May 29th they replaced lower control arm bushings. When I came in for oil change I let them know the brakes are still scraping, please check again. Were bad parts installed or what? They said they looked and they are fine. I now feel I need to go elsewhere to see if I they put in bad parts or why my brakes are still screeching when applied. More