Kunes Buick GMC of Oak Creek
Oak Creek, WI
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we honestly had the best experience at Kunes with Angel. he made sure to be extremely thorough with explanations and the process. he helped make sure we found a vehicle within our budget. will definitely be he made sure to be extremely thorough with explanations and the process. he helped make sure we found a vehicle within our budget. will definitely be coming back when im in need of a vehicle again! More
Jack worked so hard to help me find the right vehicle! Kunes had 4 cars I was interested in and he spent 5+ hours working with me and facilitated test drives of them all. He listened incredibly well and w Kunes had 4 cars I was interested in and he spent 5+ hours working with me and facilitated test drives of them all. He listened incredibly well and was ultra patient and respectful. Great sales professional! More
I am filing a formal complaint regarding my service experience at Kunes Oak Creek involving my 2021 Cadillac Escalade. My vehicle was kept for nearly a month, and during that time I received little experience at Kunes Oak Creek involving my 2021 Cadillac Escalade. My vehicle was kept for nearly a month, and during that time I received little to no communication or updates. My calls were repeatedly routed to a call center, my messages were not returned, and I was given inconsistent and misleading information. When I visited the dealership in person, I was treated with little respect and there was no urgency to assist me. Specifically, Malachi Castro, and Jacob Botica were dismissive and unprofessional in their interactions with me. Despite charging my warranty company thousands of dollars for repairs, I am still experiencing warning indicators on my dashboard related to the same issue they claimed to repair. This raises serious concerns about the quality, accuracy, and integrity of the service performed. This experience has caused significant inconvenience, frustration, and loss of trust. I am requesting immediate review by the General Manager and manufacturer, a full explanation of the repairs performed, and proper resolution of the ongoing issue at no additional cost to me. If this matter is not resolved promptly, I am prepared to pursue further action through the manufacturer, Better Business Bureau, and appropriate consumer protection agencies. More
Honestly came in here not expecting much. Credit in the toilet, had a hard couple of years. Just had a kid. And to boot my car was slowly breaking down on me. I came in expecting a slightly n Credit in the toilet, had a hard couple of years. Just had a kid. And to boot my car was slowly breaking down on me. I came in expecting a slightly newer vehicle maybe 05-08, cuz mine was a ‘03. But oh my lord almighty if it wasn’t for Tristan Opahle at the Kunes buick gmc dealership in oak creek, I don’t know what’d I’d be driving! That man has gone sincerely above and beyond in giving me the steal of a deal of the ages!!!! I came in looking at a 09 Silverado and am leaving with this BEAUTIFUL 2017 Silverado!!!! And when I say beautiful I mean BEAUTIFUL JUST LOOK AT THAT RED OH MY GOSHHHHH!!!!! Tristan, thank you so much for this insane deal and for helping me and my new family for so many years to come! I have no doubt they’ll love it as much as I do! PSA: IF ANYBODY NEEDS ANYTHING FROM THE KUNES BUICK, GMC DEALERSHIP ASK FOR TRISTAN OPAHLE HE WILL GET YOU SET UP RIGHT AND FOR THE BEST PRICE IMAGINABLE!!! THANK YOU KUNES AND THANK YOU TRISTAN FOR ALL OF YOUR WONDERFUL HELP! More

