Kunes Buick GMC of Oak Creek
Oak Creek, WI
Filter Reviews by Keyword
By Type
Showing 152 reviews
Made out of state purchase, Tristan Opahle was outstanding. Made sure process was seamless and great communication answering questions and providing details needed. outstanding. Made sure process was seamless and great communication answering questions and providing details needed. More
Tristan Ophale is the only Car Salesman I will work with! He’s super attentive listening to your needs and wants to find the perfect vehicle! Bonus points he’s funny too! Thank you Tristan! He’s super attentive listening to your needs and wants to find the perfect vehicle! Bonus points he’s funny too! Thank you Tristan! More
I had an amazing experience purchasing my 2024 Kia Sorento from Kunes in Oak Creek! Tristan Opahle made the entire process smooth, stress-free, and enjoyable from start to finish. Tristan was incre Sorento from Kunes in Oak Creek! Tristan Opahle made the entire process smooth, stress-free, and enjoyable from start to finish. Tristan was incredibly knowledgeable, honest, and patient. He took the time to answer all of my questions, never made me feel pressured, and genuinely wanted to make sure I found the right vehicle. His professionalism and friendly attitude made the experience one of the best I’ve ever had buying a car. I absolutely love my 2024 Kia Sorento, and I’m so grateful for all of Tristan’s help. If you’re looking for a salesperson who truly cares about his customers and goes above and beyond, I highly recommend asking for Tristan Opahle at Kunes in Oak Creek. Thanks again for making this such a fantastic experience! More
Went in to check out a lease deal, I felt like I was part of the family and met almost the entire team! Everyone was wonderful, and it was by far the best dealership experience I’ve ever had and the best of of the family and met almost the entire team! Everyone was wonderful, and it was by far the best dealership experience I’ve ever had and the best of the best people More
5000 mile oil change didn’t happen and stated I had a bad power steering pump. I had them check the front wheel alignment, forgot to do the oil change, but said they did. Had to go elsewhere.They got the pum power steering pump. I had them check the front wheel alignment, forgot to do the oil change, but said they did. Had to go elsewhere.They got the pump in, dropped off truck and didn’t get it back for two weeks. Said it wasn’t power steering pump, but re-aligned back axle and test drove it to verify. Said bad from factory .I would at least verify on wheel alignment machine. It never was right! I came back for an oil change and the tech never reset oil and air filter replacement. Tire rotation put the back tires to front and front to back. After about 7,000 miles, I noticed wear on front tires and steering pulled to right. Noticed tech never changed the air pressure. 80 in front, 70 in back. Took picture on display. I only had 46,000 miles, but 1 tire had balding on parts of the tire, indicating bad camper or toe. I bought new tires and preformed a total alignment inspection. Got the report and found it was not aligned right and the tire worn did come from bad camper and toe on the front right wheel. Now, also told I needed two new front balljoints. I don’t know what was done at Kunes, but the work completed there costs me repairs that could have been avoided if diagnosed properly at the start. It’s a joke, even hearing from one of there salespeople trying to correct or sell another car. Never heard back from him. Very typical!This experience has pushed me over the edge for any GM product and certainly never recommend Kunes! I should have known better listening to customers talking about their service nightmares while waiting for my vehicles to be fixed. More
