Kunes Buick GMC of Oak Creek

I bought my car on August 30, 2023. I will start this with I do enjoy my vehicle but...I am very disappointed in Kunes Dealership. I will not buy another car from them. When buying the I will start this with I do enjoy my vehicle but...I am very disappointed in Kunes Dealership. I will not buy another car from them. When buying the car I was given 1 fob and I told them I would need a second one. I was told no problem. My mistake was not getting in writing. It was a very impulsive buy and I did make a few mistakes. Also the guy selling me the vehicle never went thru the features that the car has. I keep finding new things that I had no clue I have. After the sale I did reach out to one of the managers Brian 3 times with questions and some info on my trade in. Never heard back. Still no fob. Then I brought it in for an oil change and I told I the guy I was holding off on my review until I could maybe resolve the fob issue. He also promised me a fob and a call from the Manager Brian. Nothing but crickets. I'm sure I made a mistake buying a vehicle without my husband or son-in-law with ie: A woman buying a vehicle alone. Needless to say I am very disappointed and I will only be back for the oil changes that I have already paid for. More

I took my car in for a estimate on damage from hitting a deer. Jason in service dept took care of me and I left, he was going to send info and pictures to my Insurance co and get back to me to set up a appo deer. Jason in service dept took care of me and I left, he was going to send info and pictures to my Insurance co and get back to me to set up a appointment once the parts were in. After a week of not hearing anything I called the Insurance co they hadn't heard anything from Kunes. The agent called several times and I called and left messages 6 times for Jason and for Alex the service manager. Nothing, they never called back so I took my business elsewhere. It was a much better Dealership when it was Allstar Buick! Ther terrible, no way to run a business! More

My husband and I are in our 80's and need a little more patience. Isaish treated us with respect "lots" of patience & knowledge of the car that we were interested in patience. Isaish treated us with respect "lots" of patience & knowledge of the car that we were interested in More

Saul Sanchez was by far one of the most caring and accommodating person there! Beyond thankful for his help! accommodating person there! Beyond thankful for his help! More

Isaiah Gonzalez was very knowledgeable and really helped me out. Great Salesman! Highly recommend if your in the market. me out. Great Salesman! Highly recommend if your in the market. More

Helpful and friendly staff, couldn’t ask for a better dealership! Highly recommend them for your GM needs! dealership! Highly recommend them for your GM needs! More

Isaiah Gonzalez is extremely knowledgeable and helpful, definitely exceeded my expectations! His incredible passion, personality and expertise is even more wonderful in person. definitely exceeded my expectations! His incredible passion, personality and expertise is even more wonderful in person. More

Great job! Thanks Isaiah Gonzalez for taking care of us while stopping at Kunes in Oak Creek. Muchas gracias! Your knowledge and ability to answer our question Thanks Isaiah Gonzalez for taking care of us while stopping at Kunes in Oak Creek. Muchas gracias! Your knowledge and ability to answer our questions as well as your passion allowed me to consider a newer car. More

If you want great service. Go see Isaiah Gonzalez at Kunes Buick Gmc for your next vehicle💪💪💪 Go see Isaiah Gonzalez at Kunes Buick Gmc for your next vehicle💪💪💪 More

Isaiah Gonzalez provided great customer service! I felt right at home with his assistance and knowledge. His passion for what he does made my visit to Kunes Buick GMC an enjoyable experience. I felt right at home with his assistance and knowledge. His passion for what he does made my visit to Kunes Buick GMC an enjoyable experience. More