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Kunes Chrysler Dodge Jeep Buick RAM
Sterling, IL
347 Reviews
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347 Reviews of Kunes Chrysler Dodge Jeep Buick RAM
July 23, 2016
Paul Pack Straight up, Paul Pack is the best. If you choose to try this dealership I would ask for Paul. I just spent about 4 hours with Paul and chose not to b Straight up, Paul Pack is the best. If you choose to try this dealership I would ask for Paul. I just spent about 4 hours with Paul and chose not to buy a car this time. He was still just as friendly as if I made a purchase. Thanks, Paul. More
by Jeep Guy
Employees Worked With
Paul Pack
June 27, 2016
I worked with Rob Bramer at Kunes Country Sterling You can never trust anyone it seems anymore. Rob Bramer at Kunes Country Sterling IS trustworthy and honest! He did as I asked and more and he called You can never trust anyone it seems anymore. Rob Bramer at Kunes Country Sterling IS trustworthy and honest! He did as I asked and more and he called me right back when I had questions. Rob provided good customer service (which is rare these days). He went over and beyond to please my pickiness. He made the transaction quick since sitting at a car dealership is the last think I enjoy. He also filled up my new van with gasoline, made sure I had floor mats (which seems rare anymore) and gave me a free future oil change and washed the van before I drove off with it. Even thou Rob had a go to guy which I don't care for when purchasing a car (I miss the old days), it wasn't so bad this time. They were fair and quick about the decisions. I would feel totally comfortable purchasing my next vehicle from Rob Bramer. Five STARS to ROB and the dealership in which he works!!! More
by mynewvan
Employees Worked With
Rob Bramer
June 23, 2016
Kunes did their homework, found us a vehicle! Bryan Bice, our sales guy, did his homework. Then, the finance team (Sam!) and manager Jon helped us through a difficult situation/need and went the e Bryan Bice, our sales guy, did his homework. Then, the finance team (Sam!) and manager Jon helped us through a difficult situation/need and went the extra mile to help us out and get the loan and numbers where we agreed. Sterling Kunes was terrific. And they treated us respectfully and nicely. More
by Traveling Manager
Employees Worked With
Jon Ricciotti, Scott Bice, Sam Giacobbe
June 20, 2016
Not pleased at all. Well where to begin I bought a brand new jeep wrangler from Kunes. I was very satisfied with the sales man however had a few issues with the jeep one Well where to begin I bought a brand new jeep wrangler from Kunes. I was very satisfied with the sales man however had a few issues with the jeep one if the tops had few scratches on it , and I was getting a loud wind noise and water coming in on passenger side of the bottom of windshield. I explained that in detail when I dropped off my jeep and also sent pics of where it was. Oh did I mention I drove an hour to get there because I thought of course I want it serviced where I bought it I will give them chance to make it right. WRONG got my jeep and the windshield seal not fixed at all, they actually did a repair on the right freedom top seal um ok that wasn't The problem at all.The only positive was that the sales guy I bought it from delivered it back to me. Talk about not listening to your customer the service department really dropped the ball will not be going back. I did have it serviced at another Jeep dealership and there was absolutely no way Kunes Service even looked where I told them the problem was. The body shop I took it to showed me a before picture and seal was not attached properly to the windshield and was in two pieces. Oh and I never even received a call from Kunes Service about my unhappiness with their service!!! More
by Meggfitz
Employees Worked With
Scott Bice, Kelly Martinez
June 18, 2016
frustrating process but made easy We purchased a 2015 dodge journey. We had a specific vehicle in mind as well as what we were willing to pay. We were dealing with many dealers in the We purchased a 2015 dodge journey. We had a specific vehicle in mind as well as what we were willing to pay. We were dealing with many dealers in the process. We had a very frustrating experience with many games being played by other dealers. Scott Bice maintained professionalism during our entire experience with him and went above and beyond to get us into our new vehicle. If/when I ever buy another vehicle I filed his card and hope he's still in the industry! I would recommend anyone who is searching for a mature no nonsense dealer who will work with your needs and wants to seek out Scott at Kunes Country! More
by lora ludwig
Employees Worked With
Scott Bice
June 17, 2016
My First Time Buying a Car! Scott and Sam were great to work with! First time ever buying a car and I was nervous. Scott and Sam made the entire experience fun and easy. My qu Scott and Sam were great to work with! First time ever buying a car and I was nervous. Scott and Sam made the entire experience fun and easy. My questions were answered and I was never felt pressured that I had to buy a car right then and there when I went into look at the vehicle I was interested in. I highly recommend Scott and Sam! I am loving my Jeep!!!!! Thank you again! More
by KK
Employees Worked With
Scott Bice, Sam Giacobbe
June 17, 2016
Helpful for my situation Scott approached my husband and I while we were on the lot looking. He was so friendly and not pushy, just really interested in our needs in a vehicle Scott approached my husband and I while we were on the lot looking. He was so friendly and not pushy, just really interested in our needs in a vehicle. With my special situation of being a rural mail carrier I felt like he understood very well. We are very happy with the new Jeep and very happy with the trade in value we were given. Great experience overall! More
by MKH
Employees Worked With
Scott Bice, Sam Giacobbe
June 05, 2016
Great salesman Scott was a great salesman to work with... Rob Nelson was great with the financing..Great guys!!! I'm happy with my car!!! Love my new car!!! Scott was a great salesman to work with... Rob Nelson was great with the financing..Great guys!!! I'm happy with my car!!! Love my new car!!! More
by Jodyd70
Employees Worked With
Rob Nelson, Scott Bice
June 02, 2016
Very friendly and easy experience!!! Rob Bremer was very easy to work with. Very helpful with purchasing my Dodge Dart. Rob showed me a car with low mileage. I'm grateful for my experienc Rob Bremer was very easy to work with. Very helpful with purchasing my Dodge Dart. Rob showed me a car with low mileage. I'm grateful for my experience with him! A+!!! Thank you again! Definitely will come back with future purchases! Reccommending to friends! More
by brittneykay22
Employees Worked With
Rob Nelson, Rob Bramer
May 25, 2016
My jeep buying experience :) Pete and Sam were extremely friendly and courteous. I appreciated their professional but laid back attitudes and will recommend them and this dealers Pete and Sam were extremely friendly and courteous. I appreciated their professional but laid back attitudes and will recommend them and this dealership in the future for sure! More
by mollymetzler
Employees Worked With
Peter Willis, Sam Giacobbe
