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Kunes Chrysler Dodge Jeep Buick RAM

Sterling, IL

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347 Reviews

3200 E Lincolnway

Sterling, IL

61081

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347 Reviews of Kunes Chrysler Dodge Jeep Buick RAM

January 01, 2016

VERY DISSAPOINTED THE SERVICE I GOT FROM MY DEALER AND MANAGER WAS THE WORST I HAVE EVER EXPERIANCED, THEY SEEMED TO BE UNINRESTED IN MAKEING A SALE THE DAY I WAS THERE More

by TWISTER69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
WILL NOT SAY NAMES DO TO SMALL TOWN LIVING, Jon Ricciotti
Feb 19, 2016 -

Kunes Chrysler Dodge Jeep Buick RAM responded

We sincerely apologize for your recent experience for this location, as this is not our standards nor the way we would want any customer to feel. We have addressed the situation. Thank you for your time you have taken to write this review, and we appreciate you giving the Kunes Country Auto Group another opportunity to earn your business!

December 30, 2015

Quick and easy Scott Bice and Rob Nelson were very helpful and fair. They worked hard to get me the vehicle that I wanted and stay within my payment range as promise More

by jermaine324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Nelson, Scott Bice
Jan 12, 2016 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for letting us earn your business!

December 29, 2015

Good experience Shauna (not sure on spelling) is new in the department, but I was really impressed with her straight Forward, sincere and friendly manner. As she ga More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauna? Sp?
Dec 29, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you Dan for your positive feedback but more importantly thank you for your business!

December 29, 2015

Excellent customer service from sales, finance, and service! Jenna Speers, Service, expedited a service appointment for my vehicle that was recently purchased at this August's tent sale (there was some confusion More

by dtanner373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Speers, Rob Nelson, Harley Conkling
Dec 30, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you so much for the positive review! We appreciate your business and very pleased to see that the staff at the dealership is taking care of you! Enjoy the miles ahead!

December 28, 2015

Excellent treatment from kunes dealership. James Scoles was extremely helpful in getting me the minivan I wanted. I have had great experience with the service department and its part of the rea More

by Hawk73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Scoles
Dec 29, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for letting us earn your business!

December 26, 2015

Top notch service all around Rob did a tremendous job in assuring the used car I purchased was in great shape, he topped the gas tank off for me. Additionally he checked the last More

by Blank815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bramer
Dec 29, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

We are happy to see that Rob took care of you! Thank you for your business!

December 26, 2015

good experience @ dodge store We got exactly what we told u we wanted. The payments we higher than we wanted but r do-able. Made our purchase in October 2015 More

by lila&david/dodgejourneycrossroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Newell is AWESOME! Always goes above & beyond, James Scoles
Dec 29, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Lila & David enjoy your NEW Crossroad! Thank you for letting us earn your business!

December 21, 2015

Such great service! Took our Encore in for an oil change for the first time at a dealership. Jenna Speers took excellent care to make sure we were aware of our warranties More

by EncoreDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Speers
Dec 24, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for choosing Kunes Country for your vehicle's service!

December 17, 2015

Amazing My daughter had recently got into a car accident. My daughter and I heard of Kunes Collision Center near by. I have never been to or used this facil More

by 17Froggy78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Martinez
Dec 22, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Very happy to see that your daughter was unharmed and now has her "baby" (car) back home where she belongs! : ) Very nice to see such a positive review! Best luck & safe driving in the future, and thank you for your business!

December 17, 2015

Terrific service! This was the best service experience I have ever had at a dealership! Kelly is extremely knowledgeable and very accommodating. The body repair done More

by steppres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Martinez
Dec 22, 2015 -

Kunes Chrysler Dodge Jeep Buick RAM responded

Thank you for the GREAT Review but more importantly thank you for letting us earn your business! Our Collision center does have a knowledgeable and very talented team!

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