Kunes Chrysler Dodge Jeep Buick RAM
Sterling, IL
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348 Reviews of Kunes Chrysler Dodge Jeep Buick RAM
Very disappointing Our sales guy as well as the sales team was great. This review is all about the service department. We bought a truck. Within 12 hours the drive shaf Our sales guy as well as the sales team was great. This review is all about the service department. We bought a truck. Within 12 hours the drive shaft broke. They did have it towed right away. Great! But since then, it has been nothing but bad information. First the wrong part was ordered. Ok. Mistakes are made. Then, after many run around comments, they re ordered the part. Guaranteed it to be here at a certain time on a certain date. The date that the "right" part was to be there, it was on back order. The solution they gave us: order it yourself. The sales team has been trying to make it right with us. Put us in a loaner, free tank of fuel (when it is done), oil change. Again, the sales team is great! But the service department could use some help. They have given us a "not our fault, not our problem attitude" about this problem. Very disappointed. More
Best Experience Matt went above and beyond to get me the car I’ve always wanted ! He is super nice and I recommend him to everyone! Will definitely be buying all my v Matt went above and beyond to get me the car I’ve always wanted ! He is super nice and I recommend him to everyone! Will definitely be buying all my vehicles here ! More
Scott was awesome! I had no car, and scot was easy to talk to and working really hard at getting me into something I really liked. So happy!! I had no car, and scot was easy to talk to and working really hard at getting me into something I really liked. So happy!! More
New vehicle They are wonderful to work with when you have so so credit, if they feel they can get it done they work really hard to make it happen especially my sa They are wonderful to work with when you have so so credit, if they feel they can get it done they work really hard to make it happen especially my salesman SCOTT BICE you are so awesome!!!! The lady in financing was awesome (tiffiney) I think not good at names but thank you all so much More
Very satisfied Highly recommend kunes . Very professional and makes sure they find the car that fits our needs and wants . Customer for life ! Went over every thin Highly recommend kunes . Very professional and makes sure they find the car that fits our needs and wants . Customer for life ! Went over every thing clearly and answered every question I asked More
Amazing Scott did an amazing job getting me into a great newer vehicle, he puts in hard work to satisfy his customers and make sure they have a vehicle that f Scott did an amazing job getting me into a great newer vehicle, he puts in hard work to satisfy his customers and make sure they have a vehicle that fits their needs and budget! More
Amazing experience! Will recommend to everyone I know ! Couldn't be happier with the service I received especially with Scott and Jon you guys are the best! Will recommend to everyone I know ! Couldn't be happier with the service I received especially with Scott and Jon you guys are the best! More
My first car I was very pleased with the amount of help I got through Kunes, with my first ever vehicle purchase! The employees really helped answering and questio I was very pleased with the amount of help I got through Kunes, with my first ever vehicle purchase! The employees really helped answering and questions I had and helped any other possible needs for my car. More
Fantastic Customer Service! Although I did not end up purchasing a vehicle from Kunes Country (simply because they didn't have the vehicle I was looking for) I was impressed by t Although I did not end up purchasing a vehicle from Kunes Country (simply because they didn't have the vehicle I was looking for) I was impressed by the superb customer service. I received friendly emails from Kunes regularly checking in on my car search and letting me know about current sales and discounts. My friend purchased a vehicle from Kunes a few months ago and was so pleased with her experience she recommended the dealership to me. I will definitely keep Kunes Country in mind for my future car searches. Great service! More
Excellent service If your needing a vehicle and (ASAP) Adam Chapman is your go to! I almost gave up due to going to multiple dealerships and talking to different sales If your needing a vehicle and (ASAP) Adam Chapman is your go to! I almost gave up due to going to multiple dealerships and talking to different sales rep and just when I thought I wouldn’t get approved I did! I was there for less than an hour and he had me in a vehicle that day!! By far best sales rep! Thank you again Adam! More

