Kunes Chrysler Dodge Jeep Ram of Sycamore

Cody went above and beyond to make sure my service needs were met. I'm grateful that during a routine oil change inspection, the technician caught some issues in need of attention. Being a nomad, it's super were met. I'm grateful that during a routine oil change inspection, the technician caught some issues in need of attention. Being a nomad, it's super important to keep my 2015 Jeep Cherokee on the road, and with Kunes' help, I'm confident I will make it through several more seasons of camper trailering and off-roading. More

The service was great and the staff was even greater and very informative at all times very informative at all times More

Great experience with Kunes. My salesman Jayrn and Roland in Finance make the entire process easy and convenient, especially since I live in California and had the Jeep shipped. My salesman Jayrn and Roland in Finance make the entire process easy and convenient, especially since I live in California and had the Jeep shipped. The jeep arrived and she was beautiful. Everything I expected and more. I highly recommend Kunes! More

Cody and his staff are awesome! Thank you everyone for the great Service and hospitality!! Thank you everyone for the great Service and hospitality!! More

Terelle is the only reason they didn't get 1 star- I felt he did what he could but ultimately you're at the mercy of Roland and company. Now the real reason for this review is the after-sale support from he did what he could but ultimately you're at the mercy of Roland and company. Now the real reason for this review is the after-sale support from the management team- expect none because you'll get none. As is customary I placed a $500 deposit on the truck and left to get a check from the credit union to return the next day, normal procedure to me. I purchased 2.5 weeks ago and haven't received any indication of a refund after half a dozen calls or texts. I ended up contacting Chase to retrieve my deposit as I don't feel the dealership is going to place priority on my $500 deposit coming back. The biggest red flag I ignored was the ugly tactic of everybody pretending to be somebody they weren't and making up names- come on guys, let's all use our real names and get on with life. I talked to three different people before visiting the dealership and none of them existed as far as I know. Negotiating the deal went as well as expected and I felt everything was fair. Typical tactics from used car managers trying to bury/hide costs or not honor online prices but ultimately it was corrected. (We chalked this up to him being new from the Kunes buyout, but it felt obvious what was happening) MAKE SURE TO ASK IF YOU'RE GETTING TWO KEYS, DO NOT ASSUME YOU $53,750 PURCHASE HAS TWO KEY FOBS LIKE I DID. Side note: Truck is in the shop with a CEL for an evap leak, I'm more willing to pay my local dealer than contact these guys for help since I wouldn't expect them to offer any help lol More

Ask for Shane , he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Not to forget finance lady October More

Good experience. I highly recommend Kunes for your next car purchase. Shane and October were great! I highly recommend Kunes for your next car purchase. Shane and October were great! More

They were absolutely amazing! Helped me get the best deal! So nice! Just awesome! I will definitely come back for any future car needs I may have! Helped me get the best deal! So nice! Just awesome! I will definitely come back for any future car needs I may have! More

Salesmen are puppets for the,Internet sales Managers, they claim poor credit loans 100 percent approval. You get the choice of the car the bank will finance for you,the finance people are more interested they claim poor credit loans 100 percent approval. You get the choice of the car the bank will finance for you,the finance people are more interested in there relationship with the bankers than the customers. The salesman give you excuses and belittle your credit situation before they even ask what may have even happened to put you in a bad situation. I guess if you have a Million bucks in your Bank Account it's all good More

If I could give zero stars I would. I bought a brand new dodge ram badlander a month ago and has been nothing but problems since I got it. Let’s start within the first two weeks had an I bought a brand new dodge ram badlander a month ago and has been nothing but problems since I got it. Let’s start within the first two weeks had an alignment issue where my steering wheel was sideways in order to go straight. I bring it there they claim they fixed it and when I pick it up steering wheel is now the opposite way. I had to bring it there again to get the alignment fixed. Then after that i seen my whole back end was rusted all they did was some what paint over it. Then I realize my front end was rusting. Also my service light came on for the start and stop option. Take it in and they replaced the hood latches and that didn’t fix the problem. They have to order a brand new computer module for a brand new truck. Also have to order a brand new control arm for a brand new truck. Also when I hit 72-75mph the car shakes like crazy. Horrible dealership with horrible cars sold here. I am not the only one that went through these issue. DO NOT BUY FROM HERE. More