Kunes Chrysler Dodge Jeep Ram of Sycamore
Sycamore, IL
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Friendly and accommodating service. Was in for an oil change and tire rotation. Prepaid change and there was a problem but it was resolved by the manager. Was in for an oil change and tire rotation. Prepaid change and there was a problem but it was resolved by the manager. More
Car was scratched when wash. I asked the porter not to wash the car in the first place. They lost my truck bc the porter took it to a cord dealership to be washed. It was mis I asked the porter not to wash the car in the first place. They lost my truck bc the porter took it to a cord dealership to be washed. It was missing for about 30 min. Terrible terrible experience. My truck is all scratched up now More
Never will I take my truck back there again. My paint was absolutely destroyed by their car wash. I went in for a oil change on my 2017 Ram 1500. Had to wait 2 hours for, which I was going o My paint was absolutely destroyed by their car wash. I went in for a oil change on my 2017 Ram 1500. Had to wait 2 hours for, which I was going on a Saturday so I figured it would be a wait. Specifically said not to wash my black truck. 2 hours later, the truck is wet and now has a ton of swirlmarks and scratches all over it. When I purchased this truck it had always been handwashed. Now my paint is destroyed. Service manager never called me back either. Place is extremely unprofessional. More
I used to be very happy with the dealership until they stopped Oil change appointments, and now it's first come first serve. Just like them. I am busy and I don't have time to sit and wait for an oil chan stopped Oil change appointments, and now it's first come first serve. Just like them. I am busy and I don't have time to sit and wait for an oil change. More
Great easy sale. My issue was they never detailed the truck that I was told would be cleaned before we picked it up. It is filthy!!! I'm still trying to clean it😞 My issue was they never detailed the truck that I was told would be cleaned before we picked it up. It is filthy!!! I'm still trying to clean it😞 More
My routine maintenance was handled in a timely and very professional manner. The staff--especially the service manager--was very friendly and positive. professional manner. The staff--especially the service manager--was very friendly and positive. More