Kunes Chrysler Dodge Jeep Ram of Woodstock

Overall experience was okay, went in to look with my friends and ended up test driving a car and taking it home. When I bought my car I was promised a wash and gas. I told them not to worry about washin friends and ended up test driving a car and taking it home. When I bought my car I was promised a wash and gas. I told them not to worry about washing the car, because I figured they used the machine. They insisted they hand wash them, long story short the porters that washed my car left scratches all over the place. I have a very busy work schedule so making it over there to fix their mistakes isn’t very tangible. More

The dealership has a better selection of jeeps than anyone else in the area. The process went as smooth as a car buying process can be. anyone else in the area. The process went as smooth as a car buying process can be. More

Edgar and Eric were patient and professional the entire time of our purchase. We came late in the day and were able to find what we liked. They told us to give them till next day to work a good financing d time of our purchase. We came late in the day and were able to find what we liked. They told us to give them till next day to work a good financing deal and they made it happen. We will definitely recommend them and make another purchase with them in the future. More

Everything went as I expected, 4th vehicle purchased through Kunes and very happy so far through Kunes and very happy so far More

They greeted us at the door in a professional manner although it took a little time Sam and the finance team went the extra mile to get a nice interest rate. They also fed us which help soften the blow although it took a little time Sam and the finance team went the extra mile to get a nice interest rate. They also fed us which help soften the blow of the wait. I would recommend Kunes to others More

El asesor que estuvo con nosotros, fue muy atento, contesto nuestras dudas y buscaron la mejor opción para nosotros. contesto nuestras dudas y buscaron la mejor opción para nosotros. More

Great customer service he got me in and out thank you sam for the experience for the experience More

Everything was set up ready to go good man did everything I needed him to do polite kind courteous respectful I recommend this dealership to anybody I needed him to do polite kind courteous respectful I recommend this dealership to anybody More

Dan in sales was professional and personable enough. In finance, the finance manager did not provide any options - I wanted to lease through Chrysler Capital and was told "No", Ally is the same and has In finance, the finance manager did not provide any options - I wanted to lease through Chrysler Capital and was told "No", Ally is the same and has better terms. The terms I signed on for was a residual value of 68% and money factor of .00168 (these terms were indicated on my deal sheet and verified verbally with the finance manager and salesman numerous times). It's my fault for not being alert after waiting hours past my bed time to get into finance and sign the lease, but after reviewing the terms at home and rent charge it looks like the dealership doubled the money factor to take as a profit (one of the ways dealerships make more money, along with extended warranties, maintenance plans, gap, life and disability insurance). So I'm out an extra ~$4,000 over the term of the lease. To get ahead of any response comments from the dealership asking me to give them a call so we can "make it right": tell your finance guy to check his email and either 1. send me a check for the difference or 2. modify my lease as it's been over a week and still hasn't booked with Ally. More

Josh was great to work with. He was very attentive and kept us updated on the process. We greatly appreciate everything he and Santino did for us. He was very attentive and kept us updated on the process. We greatly appreciate everything he and Santino did for us. More