Kunes Chrysler Dodge Jeep Ram of Woodstock

I recently purchased a 2020 Jeep Compass from Kunes of Woodstock, and I couldn’t be more happy with my purchase! I was driving a 2013 Mitsubishi Outlander Sport that had seen better years, and I knew Woodstock, and I couldn’t be more happy with my purchase! I was driving a 2013 Mitsubishi Outlander Sport that had seen better years, and I knew it was time to find a safer and more reliable car for me and my children. SO I made a spur of the moment decision “I need a new car, ASAP” I made an appointment and went in the next day. I was fortunate enough to be able to have the pleasure of meeting Gabriel Jacquez, and he was super helpful. I went in with the negative thought of “my credit score is probably not good enough”, “what if I need a co signer?” , “ Can I even do this on my own”. The worst they could’ve said was “no”. BUT surprisingly they didn’t say “no” and Gabriel helped/worked with me in purchasing my new beauty! The business and professionalism of not only, Gabriel, but the whole Kunes Crew was Phenomenal. The wait time wasn’t too long and was super reasonable for all the hard work they do in making sure they are putting you in something that you’ll love, something that will be perfect for you, and they truly do work with you and YOUR needs! After the purchase and the day after driving off the lot, I had received a call, email, and text message from them making sure that I was still happy with the car (yes, it had only been a day) but that goes to show you that they do care about their customers, and are willing to keep you happy and willing to help you with whatever concerns you have! I would highly recommend coming/going to Kunes in Woodstock, and I would also highly recommend speaking with Gabriel, or anyone for that matter. Such a friendly environment that makes you feel at ease! If I could give 10 stars I would! More

I bought my Subaru from Woodstock a few months ago and I love it. It was the easiest process I have ever gone through or imagined going through when buying a car. Everyone was so easy going and no pressure love it. It was the easiest process I have ever gone through or imagined going through when buying a car. Everyone was so easy going and no pressure was put on me to do something that I didn’t want to do. If your looking for a new or used car I would go to kunes in Woodstock and ask for Adam Moore. He is so helpful in finding something that is suitable for you. He really knows how to help a customer find something they are really looking for. More

Let me first say that I am a very indecisive person, especially when it comes to purchasing a car. I had to drive 40 minutes to Kunes in Woodstock, and knew that my indecisiveness might become frustrati especially when it comes to purchasing a car. I had to drive 40 minutes to Kunes in Woodstock, and knew that my indecisiveness might become frustrating for any worker. I had a price range that was not flexible, and wanted to leave their lot knowing that I had made the right decision. I got there around 11:00am and was weary towards the construction that was ongoing at that point. I immediately felt uneasy as to what I was getting myself into, however, this feeling was short lived. I was greeted immediately upon walking in by one of the workers, Nathaniel. We talked briefly and I expressed to him what I was willing to pay, as well as key components within the car that I was looking for. At this point, Nathaniel could have easily saved himself a headache and introduced me to a different worker, which is probably what I would have done. We sat at his desk for a few hours identifying potential cars before we would go outside and look at them. After test driving close to a dozen cars I still could not find the right car for me. He made the extra effort in searching for cars at other Kunes destinations in hopes that they could be sent over to the Woodstock destination for me. After a few hours at his desk once again, I decided to take one last look around the lot before going home. I saw a car parked outside and was wondering if it was for sale. He continued to have several conversations with his boss because that car was not even in their system yet because it had just arrived. At this point, it was dark and coming close to 5pm. His demonstration of patience throughout the course of the day was phenomenol. After talking with his manager, he came back with a price that was a bit steep for my liking. His perseverance to find me the perfect car was a result of a number of talks with his manager, until finally, he tells me that him and his manager agreed on a price that was within my budget. I left that night, satisfied beyond all measures, at 7pm, spending over 8 hours with Nathaniel's help. In a day he could have made more than one sale, he recognized the difficult task I was asking, and worked with me throughout the entire process. He truly cares about each of his costumers, and I would definitely recommend him for anyone who is looking for a car. Truly remarkable experience on my end. More

Adam was very professional and informative. Great Work! Nice to see honest people working in this field. It's not easy to find these days. Nice to see honest people working in this field. It's not easy to find these days. More

The car buying process can be long and stressful. Fortunately, I had the pleasure to work with Nathaniel Campos. He went above and beyond. I highly recommend Mr. Campos. Today I am the proud owner of Fortunately, I had the pleasure to work with Nathaniel Campos. He went above and beyond. I highly recommend Mr. Campos. Today I am the proud owner of a 2020 Ram thanks to kunes county! More

Nathaniel did a great job getting me into a vehicle. He let me test drive 10 vehicle until i found the one for me. He even helped me clean the stuff out of my car and bought me a drink from Starbucks. let me test drive 10 vehicle until i found the one for me. He even helped me clean the stuff out of my car and bought me a drink from Starbucks. More

Wow! Good to know great service and customer experience still matter. Love this dealership. Logan is top notch, always followed up and always made things easy. still matter. Love this dealership. Logan is top notch, always followed up and always made things easy. More

I would give a better rating if I could ! When I walked in Nathaniel was more than ready to help answer any questions I had ! He went through all of the options available to me and made sure I got what I c in Nathaniel was more than ready to help answer any questions I had ! He went through all of the options available to me and made sure I got what I came in for ! I definitely recommend working with him if you get the chance ! More

I had the pleasure to work with Nathaniel Campos. Great customer service. He made sure all my needs and expectations were met. I walked out with a new car and I couldnt be more excited. Great customer serv customer service. He made sure all my needs and expectations were met. I walked out with a new car and I couldnt be more excited. Great customer service higly recommended More

Stay away! This place is the reason nobody likes buying cars. Read reviews and should have known better. Inquired about a truck and was called immediately to set up a appointment to see it and they called cars. Read reviews and should have known better. Inquired about a truck and was called immediately to set up a appointment to see it and they called twice and confirmed that was coming to see it. The girl said it would be cleaned up and waiting out front when I arrived. First lie! No truck and wasted a hour and a half driving to various storage lots to look for it and come to find out it hasn’t been delivered yet. Called them the next day and told them to work the OTD price for when it cam in which they did and the price seemed to be fair and this was 10/31/20. I asked about rebates that expired on 11/2/20 and they said not to worry as the rebates will be good. 11/3/20 get a call that rebates changed and price went up by about 3k so I said I would wait 11/6/20 get a call that they have coupons they can carry over and truck comes in a little cheaper and if I want it to come leave a deposit which o do that day. The out the door price was 34,561 which is the price given to me by my salesman. I leave a deposit of 500.00 which would bring the amount owed to 34,061 I have told them no less than 5 times not to mount the plate on the front. The truck comes in I look at it we move forward with deal and I tell them again I don’t want the holes in the front bumper do not mount the plat bracket. Go to pay for the truck and it’s 34,561 and they refused to acknowledge my 500.00 deposit. Also was told that financing through Chrysler capitol I would have to make 3 payments before I could refinance which I believe is lie 3 and after all the repeated instructions of no front plate they screwed it through my bumper cover anyway. Lie 4 instead of admitting they can’t follow simple instructions was told that they will get fined if they didn’t install it. The said part is my town gave them tax exemptions to remodel their facility and this is the xxxxxxxx they pull. On a high note the 3 payment rule is so they get their portion of the rebate. Guess who’s paying off their loan next week! 😂😂😂😂😂😂 Danny Smits was the only highlight as he was friendly and I would suggest he find a better franchise to work for. I even had to set my own clock and switch it from kilometer s to mph. I’d be surprised if it has oil in it! Awesome PDI guys! More