Kunes Chrysler Dodge Jeep Ram of Woodstock

Horrible I went in looking for a new truck. My salesman was Shane. He tried deciding what truck I wanted, and ran my credit on 3 trucks I didn’t even look at. I went in looking for a new truck. My salesman was Shane. He tried deciding what truck I wanted, and ran my credit on 3 trucks I didn’t even look at. I ended up buying a truck there anyways, which I instantly regretted. They required a $2950 down payment and I gave them $1500 and set the rest up in a payment plan. Made my first payment, and the following Friday when my next payment was due I started getting harassing phone calls and text messages from the salesman stating if I didn’t come in for my payment they were repossessing my truck. Now, this was at 3:00 in the afternoon(when most people are still at work) they didn’t have record of my first payment so they thought I skipped out on it. Very dissatisfied with my over all experience. On a side note, I bought bought a used truck (2014) and it never even got inspected by their service department when it was traded in. They didn’t wash it or even vacuum the previous owners mess out of it. More

They lied to my face I was very clear with the sales rep on what my payment parameters were. The car that I liked was more expensive but he was trying to persuade me. Wasn I was very clear with the sales rep on what my payment parameters were. The car that I liked was more expensive but he was trying to persuade me. Wasn’t going to happen. Then, after I had asked no less than four times in. I uncertain terms if they would refrain from doing a hard pull unless I was comfortable with the numbers, he said “no, just a soft pull so it doesn’t show up”. Ok, I agreed to a SOFT pull. As I’m sitting there an eternity with them holding my keys hostage I get an alert from Credit Karma that a hard pull had been added to my report. When Jerry came back to “give me updated numbers” I said that I wanted my keys back as I was done. Being lied to is not tolerable, even if over something “so small”. I had to tell him repeatedly that we were done and to give me my keys back. He introduced me to his manager. All I wanted was my keys to leave and instead they tried to placate me with promises of lower payments or a year of free oil changes. By that point (after being walked outside because I had to raise my voice to get my keys back) I was irate. If they lie about things so small, why on earth would I want to be in a business relationship with them? They claim to be a Christian business but these two men need to learn to not lie and then argue with someone trying to leave. No woman should ever have to demand their property and raise their voice just to be able to leave. I wouldn’t recommend them to my worst enemy. Thanks Kune’s, for instilling a distrust of car dealers. More

Kunes country I was very statisfied with Susan and her positivity and Ashely did the most to find me a car that would meet my needs Thank you To them and also Gino I was very statisfied with Susan and her positivity and Ashely did the most to find me a car that would meet my needs Thank you To them and also Gino the finance Guy for the honesty and working with me . More

Kunescountryreview Happy with my purchase I hope and trade-in got good service from Susan and Phil we'll come back when it's time to buy a new car Happy with my purchase I hope and trade-in got good service from Susan and Phil we'll come back when it's time to buy a new car More

Best deal around! Salesman and manager were extremely helpful and worked with me to get the pricing I wanted! I look forward to my next purchase at Kunes Country! Salesman and manager were extremely helpful and worked with me to get the pricing I wanted! I look forward to my next purchase at Kunes Country! More

No pressure When did this happen. No pressure from a salesman, just listening and responding to my needs not his. Willing to meet me whenever I needed him. He wen When did this happen. No pressure from a salesman, just listening and responding to my needs not his. Willing to meet me whenever I needed him. He went to bat for me to get a great deal. Thanks Dan More

Through hoops Oh. My. Goodness. The team at kunes in Woodstock has been the most helpful and kindest AND PATIENT people I have ever worked with to buy a car. My Oh. My. Goodness. The team at kunes in Woodstock has been the most helpful and kindest AND PATIENT people I have ever worked with to buy a car. My husband is alot to work with, he doesnt have a lot of patience and is a huge penny pincher and Susan Lavertu, our saleswoman was completely understanding and helpful through the whole process. She showed us lots of options and tried to save us money every step of the way. Every car buying experience I have ever had we always hear, theres no way to get what you want for your budget. This time Phil jumped through hoops to make us happy. He took the time to break all of the financing information down and made it very clear to us what kind of value we were getting. When my husband had a bit of sticker shock, they let us borrow the vehicle we were looking at for the night, so we could take it home, sleep on it, I went grocery shopping in it. This helped us realize the value in real life and really made the decision for us. So sweet, so understanding, and did whatever they could to make us happy. More

Good and bad Dealing with Dan was great! He was very thorough when it came to the truck we were interested in. Not pushy at all, and that was one of the importan Dealing with Dan was great! He was very thorough when it came to the truck we were interested in. Not pushy at all, and that was one of the important factors to us when dealing with any dealership. The reason i am not giving it a a full 5 star rating is due to the finance department. We dealt with two finance managers (I seriously don’t recall their names). One on our initial visit and the other one on our last visit, when we purchased the truck. The guy who ran the paperwork (don’t recall his name) was great and I don’t believe he was part of the finance department, for some reason he got put in there because they were shorthanded and he was just filling in. Bottom line, Dan was great to work with and I will definitely recommend people to go see him if they are in the market for a new vehicle! More

Painless Process Carlos made the car buying process very easy. He was incredibly patient when helping us find the right car, & when we did, it was all smooth from ther Carlos made the car buying process very easy. He was incredibly patient when helping us find the right car, & when we did, it was all smooth from there. I highly recommend visiting Carlos Flores at Kunes Country in Woodstock when you are on the search for your next vehicle. More

Amazing The people were so nice and made sure everything was exact before leaving the dealer ship. Car man Dan made everything super easy! Thank you so much!! The people were so nice and made sure everything was exact before leaving the dealer ship. Car man Dan made everything super easy! Thank you so much!!!! More