Kunes Country Auto Group of Mt. Carroll

After receiving a holiday sweepstakes in the mail with little pull tabs we matched 3 in a row saying we have a chance to win 6 different prices so I made the 30 mile journey yeah we won alright The so called $25 GIFT CARD is actually a coupon card. A Chinese company must have printed off 600 of these things to handout to suckers like me. I came there after work thinking I won something. I a family man of 7 kids spend my gas that I use to go to and from work! FOR A COUPON CARD! BOY did I feel like a sucker on the way home.

Kunes went above and beyond. Super easy and helpful. Brandon helped find us the exact vehicle we were looking for and was great working with.

Kaylee has set the stage for my near future purchase and the feeling of a 'breath of fresh air' in working with a dealership that respects the customer. Dealing on a Ford, even though the selection list does not show Ford (so I chose GMC to get this review to take).

It's easy to see why they receive so many awards. We had been receiving mailings off and on for awhile about sales/prizes that were going on. We showed a little interest in new cars because we knew we would be trading within the year. Thats when Kaleb Hermeyer sent us not one but 2 or 3 emails and left at least 2 messages on our voicemail. So we knew that he was interested in making a sale. So we started looking closer to Kunes web site. When we arrived at the dealership we were welcome by a number of employees before sitting down with Nick Schuler to begin the buying process. We were enjoying our experience so much that we couldn't believe the time had slipped away so fast. We were notified the next morning that there was good news and we needed to return to finish up the paper work. At that point Kaleb Hermeyer took the lead and made sure everything fell into place without flaws. When we left in our new car both my husband and I were very happy, and felt like a ton of bricks had been lifted from our shoulders. It has been a pleasure to drive and show off our new vehicle to our family and friends. Due to "No one is perfect" we have things to work on daily. There is only one thing I can find for this dealership to work on. That would be knowing and remembering customer names. Now this is no big issue for me. But, it does make all the paper work involved go smoother at the end of the sale. These gentlemen have been a blessing and our answer to many prayers. So I want to say a Big Thank you to God for blessing these men with a heart for customer service. (Kaleb Hermeyer, Nick Schuler, Rich Vogeler, and Jeff Elliott.)

We always enjoy dealing with Pete Smith at Kunes Country. He’s very knowledgeable, helpful and friendly. We will definitely return in the future! Thank you!!

The people at Kunes are nice and helpful! It was very easy to buy my car and I can't wait to continue business with them in the future.

I highly recommend Kunes Country Auto Group. I had a great experience working with Pete to find my new car. Thank you for the great experience!

Pete Smith was very professional, very knowledgeable, and straight to the point. Will definitely recommend him and Kunes Country of Mt. Carroll to anyone. Thank you!

Great customer service and Blake answered all the questions I had when purchasing our new vehicle. Thanks to all Kunes team members for assisting with this purchase!

Buying a vehicle can be very scary and stressful. This dealership made it enjoyable and painless. The staff was very informative and treated you as a person and not as a number on a spread sheet. This type of an experience will make me want to continue coming back again and again. I will definately be referring others to this dealership.