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Kunes Honda of Quincy

Quincy, IL

2.4
24 Reviews

2121 S 36th St

Quincy, IL

62301

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24 Reviews of Kunes Honda of Quincy

February 25, 2024

I regret we drove 2 hours to buy our new Honda from this dealer. Salespeople were nice but management acted like we were getting something for nothing. They told us we were asking too much for our trade, s More

by cs
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeff Conn, Brad Bunch, Parker Noble
Feb 28, 2024 -

Kunes Honda of Quincy responded

Cs, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (217) 228-7000 so we can make your experience a positive one.

January 27, 2024

A very pleasant place to take my car for service Kylee was excellent with her care and concern for my service. Kyle did an excellent job of explaining results and giving me as estimate. Thank you Kylee. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Jan 27, 2024 -

Marcia responded

A very pleasant place to take my car for service. Kylee was excellent with her care and concern for my service. kylee did an excellent job of explaining results and giving me an estimate. Thank you Kylee. Marcia

Jan 29, 2024 -

Kunes Honda of Quincy responded

Hi Marcia, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

January 26, 2024

Worst experience trying to buy a car. After a down payment was made on a vehicle they sold it and have yet to return my down payment. Isn’t that theft. Something to think about when choos More

by Mm62081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Conn
Jan 30, 2024 -

Kunes Honda of Quincy responded

Mm62081, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (217) 228-7000.

Jan 30, 2024 -

Mm62081 responded

6 days later I did receive my down payment back but it still doesn’t change the fact that they went back on their word. I took off work and drove 30 miles to go pick up this vehicle. Because they didn’t honor the verbal contract. I hope the people that paid asking price were informed that the synchronizer was going out in the vehicle and weren’t deceived into buying something that they are going to have to put $3500 into. Anyone that buys a vehicle from them make sure you have someone with you that can check it over. They are known for leaving out little details like that.

January 26, 2024

Checked my account for a deposit that was put down on a Jeep Wrangler that was sold out from under me and the deposit was never returned. Worst experience I have encountered buying a car. Would not recomme More

by Mm62081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Bunker, Dave Pellman
Jan 30, 2024 -

Kunes Honda of Quincy responded

Mm62081, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (217) 228-7000 so we can work towards a resolution. We look forward to hearing from you.

January 24, 2024

I was told to put a down pay me t down over the phone and be there by 5 to pick up my vehicle. At 4:15 I was informed that they decided to sell it to someone else. More

by Mm62081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager, Dave Pellman
Jan 26, 2024 -

Kunes Honda of Quincy responded

Mm62081, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (217) 228-7000. We look forward to hearing from you.

Jan 26, 2024 -

Mm62081 responded

There is nothing that can be done to make the situation right. Then to make things worse the deposit has not been returned yet.

October 08, 2022

There we r e really interested in what I wanted and needed. I would go back to them in a heartbeat. More

by Melindahanleyxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren
Oct 12, 2022 -

Kunes Honda of Quincy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Honda of Quincy! We look forward to your next visit! Take care!

September 20, 2021

I have to say that I am eating my words about Kunes, I was very upset and the management team was able to fix my issue no questions asked. Way to be stand up and be a great business, thats exactly what we More

by dooleysflyfishing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pellman
Sep 29, 2021 -

Kunes Honda of Quincy responded

Dooleysflyfishing, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2021

Bought a car that after 2 days broke down. After finally getting it back after a week, still having problems and the check engine light is still on. When I took it back to the dealership and confronted them More

by Ranger4937
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy didn't give name.
May 20, 2021 -

Kunes Honda of Quincy responded

Ranger4937, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (217) 228-7000. We look forward to hearing from you.

January 23, 2021

We had the best sales experience with the guys at Kunes Country Honda of Quincy. Went online to start the process and it couldn't have been easier. Cameron Meadows went through every detail and option to p More

by Monte & Pat Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Myers, Blake Russell
Jan 27, 2021 -

Kunes Honda of Quincy responded

Monte & Pat Y., we're happy you found our staff to be so supportive during your experience here at Kunes Country Honda of Quincy. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2020

I bought a 2011 Toyota Rav 4 from Josh Evans. He was very helpful in making sure I found what I wanted while staying within my budget. I would highly recommend buying a car from Josh at Kunes! More

by Chevey W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Evans
Nov 24, 2020 -

Kunes Honda of Quincy responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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