Kunes Hope Chevrolet

My service consultant, Christina, was very helpful with my service needs. My issue is with Chevrolet because I would have never learned of the recall unless I visited the dealership for another non-warrant my service needs. My issue is with Chevrolet because I would have never learned of the recall unless I visited the dealership for another non-warranty issue and she informed me. I could have been planning a long trip and experienced an inconvenient breakdown with the recalled part, so I am not happy about that. She was also very professional and intuitive when she made sure I had a loaner to use while the work was done. I will definitely be asking for her when I need to visit again. More

I went there with intention to buy a used truck the first vehicle I test drove was what I thought perfect! Agreed to purchase while doing the paperwork I finally seen the safety the frame was completely rot vehicle I test drove was what I thought perfect! Agreed to purchase while doing the paperwork I finally seen the safety the frame was completely rotten the vehicle should have not been for sale ! The dealer agreed to stay late and write up the second truck I looked at ! We where there till 10:45 that night I never seen the safety and was to tired to argue all I was told was this truck was a manufacture buy back inn-other words a lemon!!! I have been an auto tech for 21 years so I was not too worried about that part! What bugs me is they totally water my time the truck was never cleaned my wife and I and the salesman had to clean the windows in the parking lot just to get it home ! This dealership is a joke it’s sad because thru it all I stayed patient until I was told to come back the next day with my title and they would have my stickers for my license plate they completely lied about that as well I stood there for almost a hour before I said the xxxx with this and left ! Carlos my salesman seemed pretty good he did everything he could ! It’s just sad this is how these big dealerships do business More

They did me wrong. Will never buy from them again!!!! Their customer service was terrible. Will never buy from them again!!!! Their customer service was terrible. More

The process was pretty painless thanks to Peter. Never felt pressured like other dealers. Would highly recommend to other people. Thank you Kunes and Peyer. Never felt pressured like other dealers. Would highly recommend to other people. Thank you Kunes and Peyer. More

The service center employees where very helpful and friendly, I was even driven home by their shuttle driver who was very friendly friendly, I was even driven home by their shuttle driver who was very friendly More

Kunes Hope Chevrolet is a fantastic dealership to work with. They took the time to get the right vehicle that I was looking for and am happy that I used this dealership. with. They took the time to get the right vehicle that I was looking for and am happy that I used this dealership. More

Extremely satisfied with the entire deal. The entire staff was able to address all of my questions and concerns with complete satisfaction. I went through Gerald with my last car purchase and The entire staff was able to address all of my questions and concerns with complete satisfaction. I went through Gerald with my last car purchase and specifically looked him up this time around. He's honest, fair and thorough. Definitely a no stress experience. More

Christina helped me out in the service department. She got me in and out with a job well done. I highly recommend! She got me in and out with a job well done. I highly recommend! More

Had the brand new vehicle 1 week today and having the second issue. We will see how they handle resolving the issue. They lied about the first issue twice but then took care of it. Why is buying a new c second issue. We will see how they handle resolving the issue. They lied about the first issue twice but then took care of it. Why is buying a new car such a hassle? More

I had a few issues with the car I purchased, but Kunes corrected all of them except I’m still without the 2nd key fob. I appreciate their attention to my concerns! corrected all of them except I’m still without the 2nd key fob. I appreciate their attention to my concerns! More