Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM
Mt Carroll, IL
213 Reviews
Filter Reviews by Keyword
By Type
213 Reviews of Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM
July 25, 2016
Nice! Very happy with Robert! He took the time to make me feel comfortable. Thanks for making car buying easy. I got a nice truck for a good price. Very happy with Robert! He took the time to make me feel comfortable. Thanks for making car buying easy. I got a nice truck for a good price. More
by AmberD
Employees Worked With
Robert Mickelson
Helpful July 25, 2016
Great Everyone very friendly and helpful. They took there time with us but did not stall. A decision was made quickly. The financing was all explained in de Everyone very friendly and helpful. They took there time with us but did not stall. A decision was made quickly. The financing was all explained in detail. More
by R'struck
Employees Worked With
Robert Mickelson
July 11, 2016
Great people!! We had a great experience at Kunes in Mount Carroll. The staff there are all very friendly and approachable. We felt like we got a fair deal with ou We had a great experience at Kunes in Mount Carroll. The staff there are all very friendly and approachable. We felt like we got a fair deal with our purchase and walked away feeling good about our new Jeep Wrangler. I don't think I will ever go anywhere else to buy a car. We worked with Pete and he was as nice as they come! Jeff was pretty great too! We ended up wrapping up the sale at 9:30 at night and Pete had been there working since early in the morning. We could tell that everyone involved takes pride in their work and are genuinely nice people. You can't go wrong with this place! More
by DerekLindy
Employees Worked With
Pete Smith
June 25, 2016
Great people, great service, great cars. I've gone here for service before (pat and Vinny are great!) but this was my first time purchasing a new car there and it was an equally great experie I've gone here for service before (pat and Vinny are great!) but this was my first time purchasing a new car there and it was an equally great experience with great customer service and overall quality. I selected Chevrolet since that was the car I brought in for service, but purchased a Jeep Wrangler. More
by Lindzander
Employees Worked With
Kole Miller, Jeff Elliott, Travis Prowant, Vinny Popkin
June 21, 2016
Loyal to Ford Pete took the time to truly search for the features on Ford Focus SE I was looking for and kept cost in mind. This vehicle was our third to be purch Pete took the time to truly search for the features on Ford Focus SE I was looking for and kept cost in mind. This vehicle was our third to be purchased through local dealership. We now have Ford Fusion for young adults to use and new Ford Focus SE for me. The service staff has always been friendly and honest about cost of parts & repairs. We traded Uplander toward my new car. More
by Local fam8
Employees Worked With
Pete Smith, Pat Bausman, Vinny Popkin
June 21, 2016
Nice people, maybe a little too busy. Bought a new Explorer, primarily over the internet. The experience was good & we agreed on a price. This was on a Friday. On Saturday, we visited to d Bought a new Explorer, primarily over the internet. The experience was good & we agreed on a price. This was on a Friday. On Saturday, we visited to do paperwork and to let the dealership see our trade. We were told that they had to send someone to get our car in the Chicago area. All went well and it was agree we would pick up our new vehicle on Monday morning and they would call when it was ready. Monday came and we waited all morning for a call. Nope, so I called them late morning. I was told that they were not able to get the car on Saturday and it would be available late Monday afternoon. I expressed my displeasure and was offered a free oil change which I accepted, but a phone call would have been nice. I was then told that our car would be ready by lunch time on Tuesday. On Tuesday, we arrived at lunch time to get our vehicle. All went well. Pete went through the vehicle with us and we were satisfied. Having said that, as we were driving away, I noticed the vehicle had almost 600 miles on it, not the 100-200 we were told. On getting home, my wife and I were putting our heavy mats in it and laying the back seats down when we notice some small scratches in the rear plastic and what appeared to be dog hair all over the carpeting in the back. Most of the scratches turned out to be dirt and the hair came up pretty easily. What's the big deal, you may ask? 1) The vehicle cost more than $40k 2) We were delayed in picking up the vehicle so that it could be detailed. Whoever "detailed" it has a different idea than I do as to what that means. 3) It's obvious someone at one of the dealerships was using this vehicle. Why weren't we told that? I don't know that this will prevent us from buying from Kunes again but attention to detail seems to be lacking. More
by NewCustomer
Employees Worked With
Vehicle Pulldown Doesn't Have Ford, Pete Smith, Travis Prowant
June 19, 2016
Found my jeep Looking for a jeep for my wife. Had a few must haves and Pete Smith the salesman there was fantastic. Took me through the process, listened to my need Looking for a jeep for my wife. Had a few must haves and Pete Smith the salesman there was fantastic. Took me through the process, listened to my needs and nevered pressured me into buying. Settled on a price and took the jeep home that day. Best car buying experience ever!! More
by Nickster
Employees Worked With
Pete Smith, Travis Prowant
June 16, 2016
No More Mom Van The guys went up and beyond to see me happy and put extra time and effort into having me drive out in a brand new car and one that I would happy in fo The guys went up and beyond to see me happy and put extra time and effort into having me drive out in a brand new car and one that I would happy in for quite some time... I appreciate every thing each person involved did to make it happen.. You guys rock!!!! Thank you so much!!! More
by Sarah Kimmer
Employees Worked With
Mike Scanlan, Kole Miller, Travis Prowant
June 14, 2016
Great dealer! Great deal! The salesman and dealership were very friendly and willing to work out a great deal. Worth the 86 mile drive for us with the deal we received. Small l The salesman and dealership were very friendly and willing to work out a great deal. Worth the 86 mile drive for us with the deal we received. Small lot but lots of choices for the buyer. Highly recommend giving them a chance. More
by A&J2013
Employees Worked With
Robert Mickelson
June 10, 2016
Most honest/helpful dealership EVER!! Just had ANOTHER amazing experience with Kunes Mt. Carroll. 2nd car purchased with Pete Smith, I think 4th with location. Always go above and beyond Just had ANOTHER amazing experience with Kunes Mt. Carroll. 2nd car purchased with Pete Smith, I think 4th with location. Always go above and beyond for customers, before AND after purchase! Pete & manager Mike Melhaus are THE best in IL! More
by Theresa & Kurt
Employees Worked With
MIKE MELHAUS, Pete Smith
