Kunes Toyota of Galesburg

I recently took my car for a detailing service and initially was not pleased with the outcome. I voiced my concern and the issues were addressed promptly, graciously, and thoroughly. So many dealershi initially was not pleased with the outcome. I voiced my concern and the issues were addressed promptly, graciously, and thoroughly. So many dealerships tout their prowess with customer service but when it comes time to deliver they disappear. Not with Kunes. Their customer service was exemplary and I was treated with respect and they made everything right just as they said they would. This dealership, in my opinion, is outstanding. Thank you to the service department for your commitment to your customers. More

Took my 4Runner in today to be repaired. It needed a new battery. Keigan replaced it and did an excellent job. Tyler answered all my questions, and assured me it was fully charged. It needed a new battery. Keigan replaced it and did an excellent job. Tyler answered all my questions, and assured me it was fully charged. More

Scott Carlson was great . He took the time to explain everything in detail to my wife and myself. This is the second car we’ve purchased from this man true professional keep up He took the time to explain everything in detail to my wife and myself. This is the second car we’ve purchased from this man true professional keep up the good work will be back. More

Gucci Marwah has been extraordinarily helpful both in purchasing the car and patiently walking me through the features. Tiffany Lair has also been ready to help with an after market add on. Have done bus purchasing the car and patiently walking me through the features. Tiffany Lair has also been ready to help with an after market add on. Have done business with Cavanaugh then Kunes for decades. Highly recommend them. More

Dealer took a deposit for a vehicle, then sold the vehicle out from under me. Shady & dishonest, don't waste your time or money here. vehicle out from under me. Shady & dishonest, don't waste your time or money here. More

Scott Carlson was great to work with. He was very up front and honest about the vehicles He was showing me. I am very knowledgeable about the vehicles will come back to him to buy. He was very up front and honest about the vehicles He was showing me. I am very knowledgeable about the vehicles will come back to him to buy. More

Sold me a car with a known warranty recall but did not have the decency to tell me. Now the recall is expired and they refuse to assist in anyway. The Monmouth Kunes closed for a reason, be smart spend yo have the decency to tell me. Now the recall is expired and they refuse to assist in anyway. The Monmouth Kunes closed for a reason, be smart spend your money somewhere else. More

Enjoyed every interaction and did not feel pressured. I felt I was listened to and respected. I felt I was listened to and respected. More

The salesman lied n tricked me to buy something that was a waste of money a waste of money More

I want to thank Scott Carlson for helping me select my car. He explained all “the bells and whistles “ of the car and was very patient and helpful. Thanks Scott! car. He explained all “the bells and whistles “ of the car and was very patient and helpful. Thanks Scott! More