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Kuni Chevrolet - Service Center

4.9

422 Lifetime Service Reviews

2449 Fulton Ave, Sacramento, California 95825

422 Reviews of Kuni Chevrolet - Service Center

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September 07, 2018

"Lifesavers"

- J.FRIEDRICHS

I was making an emergency trip to Santa Barbara to see my sister who was diagnosed with cancer.as I was leaving town I noticed something wrong with my car. It was the day after a three day holiday. I called my salesman, Mohammad and asked if he could get someone to check out my car, he said to bring it in. Once there he explained my emergency to the service manager, Mike Degroot who in turn gave my keys to a mechanic to check it out. They were able to repair the problem and sent me on my way an hour later. All of these people went above and beyond to help me and I am so very grateful. They are an asset to the Kuni business

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Recommend Dealer
Yes
Employees Worked With
Moe Aslerosta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Degroot
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 31, 2018

"Service Dept is professional & friendly"

- HENRY

This is my 3rd Escalade I've been servicing at Kuni. Knowledgeable & friendly service advisors (Omead, Joe & Amber). Appreciate they spend extra time with the customers like me. Sometimes they were helping even without appointment scheduled. Otherwise, it would take weeks to get serviced. The only negative thing is it's difficult to schedule an appointment thru scheduling ladies (Vanessa). One time I needed an emergency repair (safety issue) and she was insisting on scheduling my appointment in a 3 weeks. I was trying to explain it wasn't a regular oil change, it was a safety issue. she didn't hear that; she was programmed to tell me Kuni was pre-scheduled for 3 weeks out. Disappointing. Thanks to Omead & Joe, I just showed up and the repairs were done in a few hours. Thinking of buying my 4th Escalade soon.

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Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amber Irwin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Whitfield
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Degroot
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2018

"painless"

- eldorado0

called Joe on Tuesday appointment was Wednesday picked up my car on Thursday. doesn't get much better then that. Joe greeted me on my arrival to the dealership, provided a written estimate and was ready to set up a ride back home. give this man a raise, He represented the dealership to the fullest.

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Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 13, 2018

"Great service"

- Sacto1031

Was told service would be approx. 2 hrs. Less than one hr. car was ready. Very satisfied with customer service. Amber was very pleasant to work with.

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Recommend Dealer
Yes
Employees Worked With
Amber Irwin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 11, 2018

"Great Service"

- SACGRL72

Joe greeted me as my car was being towed in. He was very through in finding out what my issue was. My car was ready the next day and all issues had been resolved.

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Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 10, 2018

"Comfortable, expediate, very reasonably priced"

- Pete R

I went to Kuni to have the oil changed in my 2015 Silverado. I was met by the service Rep who promptly arranged for the oil change. The service rep was very informative,prompt and curtious. i knew exactly the cost of the oil change prior to the service which I was very pleased with. The overall experience was great.

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Recommend Dealer
Yes
Employees Worked With
Not sure of the gentlemens name. He was an Asian American fella
August 10, 2018

"Great Service"

- Maddy

The representative Joe was very professional and curtious. He was able to lend me a car of no charge, which was great. Joe says it would be ready in a few days. I had it towed on sunday to Kuni and I received a call on Monday morning, my car was ready by Wednesday morning. He guaranteed the problem was fixed.thank you for your great service. O

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Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 04, 2018

"Great service"

- Curlsmom

Follow up to previous service. Leaf removed from air conditioning fan. Car serviced and returned within two hours as promised. The process was quick and results were great.

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Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 03, 2018

"Always friedly"

- Jazzy

Kuni has always been friends & curtious. Responds to all concerns promptly & in a timely manner. Won’t take my C7 anywhere else for service. Also prices are fair

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Recommend Dealer
Yes
Employees Worked With
Vern Saephan
August 03, 2018

"GMC Warranty "

- Jamie "Phoong Law Corp."

Service staff member Amber is great. Dropped of my vehicle and Kuni took care of my GMC Recall. Washed my vehicle got it back clean.

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Recommend Dealer
Yes
Employees Worked With
Amber Irwin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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