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Miracle Buick GMC of Kutztown
Fleetwood, PA
18 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 18 reviews
February 17, 2024
Do not buy from this dealership. They will lie to your face to get the vehicle sold. Then they will flat out ignore you for selling a vehicle with frame damage. They will lie to your face to get the vehicle sold. Then they will flat out ignore you for selling a vehicle with frame damage. More
by kibz32
Employees Worked With
Ricky Dietrich
Helpful November 23, 2023
Truck was in for service. I complained about the last service and how they did not grease any of the grease fittings. The service advisor made a note to grease the fittings. I complained about the last service and how they did not grease any of the grease fittings. The service advisor made a note to grease the fittings. Once again, they did not! Time to find another repair center. Very disappointed for the cost of the service! More
by Disappointed
Employees Worked With
Nicole
May 12, 2023
Great dealership! Highly recommend Marc Konchinsky, salesman.. great detail on my new Cadillac. I would highly recommend this dealership for Cadillac/ gmc / Buick Highly recommend Marc Konchinsky, salesman.. great detail on my new Cadillac. I would highly recommend this dealership for Cadillac/ gmc / Buick More
by nissanron
Employees Worked With
Marc Konchinsky
July 27, 2022
It seems to take some time to get an appointment if you want to wait for your car. Which is what I have to do because of the distance I am from the dealership. I wanted my car inspected and was the second want to wait for your car. Which is what I have to do because of the distance I am from the dealership. I wanted my car inspected and was the second person in the dealership in the morning. It seems to take a long time to have things done when waiting. I always ask to have my car wash. But most of the time there is always some excuse. This time they said it was washed but you could not tell that because it still was dirty. I have had other dealerships wash your car anytime you brought it in without any issues. Stuff is usually friendly. More
by mom
Employees Worked With
don't know
February 22, 2022
Kutztown Auto was great. They were on time, Excellent service, and very friendly. They came to my house to pick me up and take me to their service department so I could get m They were on time, Excellent service, and very friendly. They came to my house to pick me up and take me to their service department so I could get my truck. Very nice people to deal with. Thank you for the great service. More
by Plpain
Employees Worked With
Don’t know
November 18, 2021
Great service and friendly staff. Vehicle received when promised. Was clean upon hand off. Always feel they provide the best service and explain everything that was done or is going to be needed. promised. Was clean upon hand off. Always feel they provide the best service and explain everything that was done or is going to be needed. More
by srclouden
Employees Worked With
Josh
November 01, 2021
Just want to thank, Ian. For his time and getting my car in and in Lee’s then 2hrs. Had a check engine lite on. Called my salesman Jeremy, and he got me appointment. With service. Very happy with the staff in and in Lee’s then 2hrs. Had a check engine lite on. Called my salesman Jeremy, and he got me appointment. With service. Very happy with the staff at Kutztown auto. Service was very professional. My wife and daughter and brother. Got vechiles at Kutztown auto. Thanks to Jeremy. Very satisfied with your service. More
by lorahdave
Employees Worked With
Ian service manager. And Jeremy salesmen
July 30, 2021
Salesperson told me I couldn't look at a car because they were off for 4 days. I waited the 4 days. Salesperson emailed me and said he would let me know the "minute" the vehicle was ready for me. I never were off for 4 days. I waited the 4 days. Salesperson emailed me and said he would let me know the "minute" the vehicle was ready for me. I never heard anything from him after that. I emailed him and the showroom managers and the dealership principal about it. Nobody returned my email or followed up with me. They clearly do not want /need my business. I was just shocked that I didn't even get a word from them. I wouldn't be writing this review if anyone at the dealership had reached out to me. More
by andrewbpell
Employees Worked With
Will Alvarado
