Kyle Edwards Buick GMC

I bought my truck at this dealership new and I never let anyone else touch it but them. That includes simple things like oil and filter changes, windshield wipers or batteries. anyone else touch it but them. That includes simple things like oil and filter changes, windshield wipers or batteries. More

Very friendly and helpful. Cecil was able to show us all the features of the Enclave. Cecil was able to show us all the features of the Enclave. More

I’ve purchased 2 vehicles here and always have an excellent experience! Their team is friendly, knowledgeable, patient, and professional. Will absolutely be back for our next car! excellent experience! Their team is friendly, knowledgeable, patient, and professional. Will absolutely be back for our next car! More

Nock was great. Listened to my needs and got me the best deal. Highly recommend. Listened to my needs and got me the best deal. Highly recommend. More

Nick was very knowledgeable and courteous. Answered all my questions. Richard in finance was great too. Answered all my questions. Richard in finance was great too. More

Very unprofessional service dept Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this deale Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this dealerships service dept couple times before getting work done on this same vehicle and had a great experience both times. This time has been a nightmare. After getting the vehicle back from them it started dying and losing power when in reverse but each time it would start right back up and run fine. We figured there was a short but didn't know if anyone could find it since it started right backup and ran fine. Finally about the sixth time it died for good. Had to call a local dealership in Sherman tx to come tow it too their shop. They called.me later and said starter cable wasn't put on correctly causing it to short out. Unfortunately the same cable wasn't put on the correct side of the fuse on the battery causing the melting of the cable and destroying the battery. Ended up costing around $620 to fix what the service dept at Kyle Edwards had messed up. Had they spent an extra few minutes checking their work they would have noticed they didn't get the cable on correctly. When we made contact with service manager he determined there was no way his guys could make such a unprofessional mistake. He even went as far as blaming us. We just spent $9230 on a new motor and $743 on a car rental. Now why in the world would we wire it up wrong. Still had the same starter and battery on it. His excuses for someone messing with it didn't even begin to make sense. Even the dealership in Sherman couldn't believe how unprofessional theses guys were. Called the general manager and all he could say was do you wanna speak with the owner. Owner never called back after leaving couple messages. Be very careful using these guys for service. Make sure you check their work and document everything possible, even take pics before leaving their lot. Cause when you do and something happens they may not stand by their work. More

I would give 6 Stars But I can only choose up to 5! Buying a car can be a headache and painful, but at Kyle Edwards Buick Gmc they make sure you have a smooth and painless car buying experience! My Husb Buying a car can be a headache and painful, but at Kyle Edwards Buick Gmc they make sure you have a smooth and painless car buying experience! My Husband and I, had The Best Time Buying a Car from Wyatt Pratt, Great Guy! More